Sign in

U S A A Insurance

Sharing is caring! Have something to share about U S A A Insurance? Use RevDex to write a review
Reviews U S A A Insurance

U S A A Insurance Reviews (3)

Review: USAA dropped my homeowners and car insurance effective January 31,2014 because they said I did not send them documentation that they had requested so I got another company and they have not issued a refund on the 6 months of homeowner's that I had left so that we may pay the new company.Desired Settlement: I am seeking the refund on my homeowner's policy effective on the cancellation date of January 31,2014 through July 2014.

Review: Back in October of 2013 I called USAA to cancel my auto and renters insurance policy because I had moved back home with my mother and she carried me on her policy. Once I canceled my policy I was added onto my mother's insurance that same very day. Fast forward to June 5, 2015 I called USAA to open up a saving and checking account that's when I was informed that I had a negative balance with them for non payment. Mind you I called and canceled my policy and received a refund to my mothers policy and that money should've came to me and not her policy. So I informed that that I canceled both accounts and I'm carried under my mothers insurance and they have refused to solve this issue. [redacted] at ext [redacted] has told me over 4 different times that she would called me back and have the matter solved by the end of the day. Its going on 2 weeks and they have done nothing. The worst customer service I have ever experienced.Desired Settlement: To reverse the amount that's supposedly owed after Oct 2013 because that's when I canceled my polocies and have been covered under my mother's usaa insurance policy. Not try and charge for double coverage

Review: Canceled my insurance policies. USAA refused to compete for my business any longer after repeated months of talking with them and trying to get them to lower my rates to a competitive level. At the time of cancelation I ordered my auto payment be canceled. The next day my payment was processed and I am told that I will receive a refund of only 2/3's of my payment in 4-6 weeks. Now putting me in a financial hardship. USAA Ins has neglagently taken my payment that I ordered stopped and now refuses to return my payment in full.Desired Settlement: Immediate complete refund of my canceled $304 insurance payment that was negligently taken after repeated attempts to have the payment canceled. Now I am told I will only be refunded $264 of my payment that I had CANCELED along with my ridiculously over priced premiums that USAA failed repeatedly to compete for my business. All of USAA's actions are completely negligent and harmful to anything that could be considered good business practices especially dealing with veterans and servicemembers.

Check fields!

Write a review of U S A A Insurance

Satisfaction rating
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

U S A A Insurance Rating

Overall satisfaction rating

Address: 2821 45th Ave SE, Olympia, Washington, United States, 98501-4868

Add contact information for U S A A Insurance

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated