Sign in

U S A Auto & Truck-Chicago

Sharing is caring! Have something to share about U S A Auto & Truck-Chicago? Use RevDex to write a review
Reviews U S A Auto & Truck-Chicago

U S A Auto & Truck-Chicago Reviews (9)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Our sincere apologies go out to the customer for the delayOur title clerk was on vacation and unable to send out title right away, but salesman was not awareI spoke with the purchaser and apologized for the delay on our endThe paperwork that was missing was faxed over to the purchaser once the
phone call was receivedWe apologize for the delay on behalf of our staffAny questions please contact me at *** *** Office Manger

Complaint: ***
I am rejecting this response because: What was stated is untrueI did not receive a discount to do repairs to the vehicle, I received a discount because of the book value of the vehicle and I returned the vehicle within a few days to let them know that it had a very serious transmission problem that did not show up on the test driveNo dealership should be allowed to sell a vehicle with a faulty transmission or engineIf the dealership has any type of integrity or care for their customers, they will try to work out a reasonable solution for that customerEspecially if the customer does not ask to have their money returned and only asked to be allowed to get into a vehicle that is up to at least minimum quality standards
Sincerely,
*** ***

Our sincere apologies go out to the customer for the delayOur title clerk was on vacation and unable to send out title right away, but salesman was not awareI spoke with the purchaser and apologized for the delay on our endThe paperwork that was missing was faxed over to the purchaser once
the phone call was receivedWe apologize for the delay on behalf of our staffAny questions please contact me at ***
***
Office Manger

Complaint: ***
I am rejecting this response because:
What was stated is untrueI did not receive a discount to do repairs to the vehicle, I received a discount because of the book value of the vehicle and I returned the vehicle within a few days to let them know that it had a very serious transmission problem that did not show up on the test driveNo dealership should be allowed to sell a vehicle with a faulty transmission or engineIf the dealership has any type of integrity or care for their customers, they will try to work out a reasonable solution for that customerEspecially if the customer does not ask to have their money returned and only asked to be allowed to get into a vehicle that is up to at least minimum quality standards
Sincerely,
*** ***

Bought an infinity qx and as I drove off the lot, the check engine light came onI ran the codes and it showed cats and osensorsThat's easily a $fixThey're completely unwilling to rectify thisClearing codes to turn the check engine light off is manipulative and shady

Good Afternoon,
Before [redacted] purchased the vehicle, he was told that it was a trad- in and that it needed repairs. He asked if he could take the car to get inspected and as we do with all our customers, we agreed to...

have it inspected. [redacted] got the vehicle inspected and had a printout. He never stated to us what the problem was but told us that he knew what was wrong and that he had a [redacted] Quest before and knew what the problem was.
[redacted] asked for a discount on the car for the repairs needed. My salesmen agreed to lower the price to help remedy the situation. To my knowledge, [redacted] was fullyaware that the vehicle had issues before he purchased it.  [redacted] declined the extended warranty, which we have the signed form, and also the buyers guide that states "as is/as shown".
Attached you will see both signed sheets along with the proof that [redacted] had a [redacted] Quest due to the fact that he wanted his plates transferred from his previous [redacted] Quest.
If you have any questions please do not hesitate to give me a call. 
Sincerely, 
[redacted]
Office Manager 
[redacted]

Not only did this dealership illegally clear emmisions codes from the vehicle I purchased and refuse to rectify the situation at all. I was promised the title to the vehicle would be mailed to me via next day delivery. It has now been 6 days since I purchased the vehicle and the salesman refuses to take my calls and my title is still not here.

Good Afternoon, Before [redacted] purchased the vehicle, he was told that it was a trad- in and that it needed repairs. He asked if he could take the car to get inspected and as we do with all our customers, we agreed to have it inspected. [redacted] got the vehicle inspected and had a printout. He...

never stated to us what the problem was but told us that he knew what was wrong and that he had a [redacted] Quest before and knew what the problem was.[redacted] asked for a discount on the car for the repairs needed. My salesmen agreed to lower the price to help remedy the situation. To my knowledge, [redacted] was fullyaware that the vehicle had issues before he purchased it.  [redacted] declined the extended warranty, which we have the signed form, and also the buyers guide that states "as is/as shown".Attached you will see both signed sheets along with the proof that [redacted] had a [redacted] Quest due to the fact that he wanted his plates transferred from his previous [redacted] Quest.If you have any questions please do not hesitate to give me a call. Sincerely, [redacted]Office Manager [redacted]

Check fields!

Write a review of U S A Auto & Truck-Chicago

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

U S A Auto & Truck-Chicago Rating

Overall satisfaction rating

Address: 4750 S Archer Ave, Chicago, Illinois, United States, 60632-3653

Phone:

Show more...

Web:

This website was reported to be associated with U S A Auto & Truck-Chicago.



Add contact information for U S A Auto & Truck-Chicago

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated