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U S Financial Corporation

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U S Financial Corporation Reviews (7)

Complaint: [redacted] I am rejecting this response because: I am not satisfied with the response and reject this offer According to the response below, my intrepertation is that MrW would not bill me for any service call Today, I have received another bill from this organization MrW has put in writing several times in the Revdex.com review and during this process that I would not be billed He continues to change his mind and continues to bill me for the amount of Please see enclosed invoiceThank you [redacted] Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

I neglected to inform the billing person to write off Mr***'s service call It has been written off

I received a phone call from Mr*** this morning, in response of our sending him an invoice I invoiced him for a service call and credited him for the veterinary's bill, and billed Mr*** the difference Mr*** said my response to Revdex.com said I would not bill him for a service
call and that I would tell the girls in the office not to bill him for a service call and pay the veterinary's billI told Mr*** I meant I would not send him a bill for two service calls, even though he has two properties with a water conditioner in each property and our service tech visited both propertiesI told him if that is what I wrote that is what I would doI looked at my response to Revdex.com and see I did say I will not bill him a service callWhich I will credit the service callHe says I also said I would I would pay the veterinary billMy response was I might have said I would because this is what I would normally do and at that time Mr*** wasn't my favorite personMr*** has not been a very pleasant personWhen he called the office and spoke with one of the office staffHe was so loud and rude going on and on with the person he was speaking with he was put on speaker phoneThose in the office was dumb founded hearing the loud, rude, unpleasant comments being said. In my mind because,I did say I would not charge(in error) a service call, this, I will doNot sure if I will pay the veterinary's billI feel Mr*** opened the kitchen gate to let the dog in the kitchen, that it was his responsibility to look after the dog and our service tech didn't recollect stepping on the dog This I would normally do, to satisfy and save a customerI don't particularly want to save this customer No matter what I do Mr*** will not have any kind words for us

I neglected to inform the billing person to write off Mr. [redacted]'s service call It has been written off.

Complaint: [redacted]
I am rejecting this response because:
I am not satisfied with the response and reject this offer.  According to the response below, my intrepertation is that Mr. W would not bill me for any service call.  Today, I have received another bill from this organization.  Mr. W has put in writing several times in the Revdex.com review and during this process that I would not be billed.  He continues to change his mind and continues to bill me for the amount of 71.05.  Please see enclosed invoice. Thank you [redacted]
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

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Address: 1206 Canal Blvd, Thibodaux, Louisiana, United States, 70301

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