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U S Lawns of Owensboro

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U S Lawns of Owensboro Reviews (2)

The incident in the complaint occurred on a Saturday afternoon and we were not contacted about the incident until the following Monday afternoonA manager met with the complaining party immediately after hearing the complaint and did conclude that there was some grass still on the car but no physical damage to the car which could have been caused from the incidentThe manager offered the complaining party a carwash which they declinedThe manager attempted to contact the complaining party again within two days of meeting with them, leaving a voice message with no responseBetween the meeting and follow up phone call, there has been no record of the complaining party attempting to contact us as we have caller identification and a message systemUpon receiving this complaint, the manager has once again attempted to contact the complaining party and has left a voice message with them but has not received a return phone callWe have also spoken with the crew leader involved in the original incident and have received conflicting reports of how the event actually occurredIn conclusion we feel that we have made ample attempt to resolve the complaintWe are still willing to offer the complaining party a car wash, as originally offered, should they desire

The incident in the complaint occurred on a Saturday afternoon and we were not contacted about the incident until the following Monday afternoon. A manager met with the complaining party immediately after hearing the complaint and did conclude that there was some grass still on the...

car but no physical damage to the car which could have been caused from the incident. The manager offered the complaining party a carwash which they declined. The manager attempted to contact the complaining party again within two days of meeting with them, leaving a voice message with no response. Between the meeting and follow up phone call, there has been no record of the complaining party attempting to contact us as we have caller identification and a message system. Upon receiving this complaint, the manager has once again attempted to contact the complaining party and has left a voice message with them but has not received a return phone call. We have also spoken with the crew leader involved in the original incident and have received conflicting reports of how the event actually occurred. In conclusion we feel that we have made ample attempt to resolve the complaint. We are still willing to offer the complaining party a car wash, as originally offered, should they desire.

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Address: 1227 Moseley Street, Owensboro, Kentucky, United States, 42303

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