U S Towong Services Reviews (1)
Review: On Dec 30/12, coming home from work, at 0600, I was involved in an accident. I hit the steel beam that held the exit sign. I was the 3rd vehicle amognst the 6 or 7 other vehicles involved in hitting the exit and/or steel beams. I called U S Towing Services to tow my vehicle. When asked, the tow truck driver, [redacted], said he was an auto mechanic. [redacted] stated that he owned the towing service as well as an auto mechanic shop. I told him to tow my vehicle to his shop so he could repair it.After contacting [redacted] I received a letter in the mail, 1/11/13, stating [redacted] was not liable for the damages to my vehicle due to, "an act of nature or God." Received a written estimate for vehicle repairs from [redacted] in the amount of $2170.10, which included the following costs; labor, NEW replacement parts, additional costs and Net Total. My wife, paid [redacted] $500.00 cash, 1/16/13 to begin repairs on my vehicle. [redacted] stated that he would put in used parts, except the radiator, that would be new, and he would only charge half the amt of the original estimate, as that estimate included ALL BRAND NEW PARTS. After 6 wks of numerous phone calls about the status of the repairs, we finally got my vehicle back, 2/23/13. When my wife picked it up, she paid him $900.00 cash and wrote a check for $420.00. When she started my car, there was a loud screeching and was told by [redacted] that it was a belt that probably needed to be tightened. My wife took the car to another mechanic, and was told that the bearing was bad on the AC clutch as well as the air compressor was bad. She called [redacted] on both 2/25 and 2/26, with our concerns. We cancelled the $420.00 check to US Towing so we could use that money to pay a different mechanic to repair what needed to be repaired on the vehicle. When [redacted] was told the check was cancelled to pay for the other machanic, he threatened the police and court action on us.Desired Settlement: My wife and I feel that we should receive at least half the money back that was paid to [redacted], with the exception of the $420.00 that we paid to the other mechanic. That leaves the repair bill totaling $1400.00, and we are asking for at least $700.00 refunded. My wife and I work different shifts, which left one of us constantly looking for and paying for transportation back/forth to work for the last 2 plus months. [redacted] was fully aware of our transportation delema.