U Store It Reviews (2)
Review: U Store It is demanding a full months payment for storage rental even if consumer is vacating before the month is over. They refuse to pro rate or issue a refund. Basically, if you vacate before the month is over, you're just giving this business money for nothing. To me, that is theftDesired Settlement: this business needs to quit stealing from consumers. If a consumer gives notice they will vacate before the month is over, then they need to pro rate that month. If a consumer leaves before the month is over and pays in full for the month, then they need to issue a refund. Stealing from consuemrs is a crime.
Review: I am renting a storage unit at 11303 W. Loop 1604 North from the CubeSmart (aka U Store It). I reported a large Bat in the rafters of my unit on Sunday 25 May 2014. The representative on duty stated that she would call the city to have them come remove the wild animal. It is now 28 May 2014 and the bat has not been removed. I informed the manager of the storage unit that this is a health and safety violation as this animal can attack anyone...no notice has been posted on the bldg or in the bldg for other renters.Desired Settlement: Remove the bat from my unit and continue to monitor for additional activity of bats. It is unclear how the bat got into the bldg, nor how it got to the 3rd floor. The owners or manager need to evaluate the structure and find the entry point where this animal got in. In addition, due to the continuous time lost and inability to enter storage unit, grant one month free rent and continuous free rent if the animal is not removed.
U Store It Rating
Description: STORAGE-HOUSEHOLD & COMMERCIAL
Address: 380 E Garden of the Gods Rd, Colorado Springs, Colorado, United States, 80907-4251
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