U V SPA NAILS Reviews (2)
U V SPA NAILS Rating
Description: Nail Salons
Address: 4979 HOUSTON RD, Florence, Kentucky, United States, 41042-1365
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Review: I WENT IN TO GET A PEDICURE, AND THE OWNER REFUSED TO GIVE ME A 2ND COAT ON MY NAILS. I WENT WITH A FRIEND, AND YOU COULD CLEARLY SEE THE DIFFERENCE IN HER NAILS AND MINE. HERS WERE SO MUCH SHINIER, THAN MINE. WHEN I ASKED FOR ANOTHER TOP COAT THE OWNER REFUSED TO GIVE ME ONE, AND WAS VERY RUDE ABOUT IT. HIS WIFE WHO IS ALSO PARTIAL OWNER, WAS JUST AS RUDE. I TOLD HIM I AM THE CUSTOMER, AND I SHOULD BE ABLE TO GET ANOTHER COAT IF I WANT. I LEFT, AND WAS VERY UNHAPPY. I WENT BACK IN AN DEMANDED THE $5 TIP I GAVE HIM. HE CURSED ME OUT, AND GAVE ME MY MONEY BACK. NEEDLESS TO SAY THIS IS THE LAST TIME I WILL EVER GO BACK TO THIS NAIL SALON.
IT IS NOT VERY CLEAN, AND THEY ALWAYS HAVE A VERY YOUNG CHILD RUNNING AROUND WITH NO SHOES, HALF DRESSED, AND SCREAMING, AND BOTHERING PEOPLE WHO ARE TRYING TO RELAX. IT DOESN'T SEEM VERY CLEAN, LIKE A NAIL SALON SHOULD BE. I WOULD NOT RECOMMEND THIS NAIL SALON TO ANYONE LOOKING TO GO TO A NICE CLEAN PLACE, AND WHO WANTS TO RELAX. THIS PLACE IS FAR FROM THAT.Desired Settlement: I WANT THIS TO GO AGAINST THE COMPANY AS A NEGATIVE MARK.
Consumer
Response:
I would like my money back for the full set of nails I paid for. Also, I would like this complaint to be seen for any future consumers researching.
Review: I arrived at UV spa nails in Florence Ky, at 11:00am. on June 23, 2014. to get my nails done. I asked the nail tech. how much it would cost to have a design with fill-in on each nail done. The nail tech told me it was going to be $25.00. I proceeded with the service. When the service was completed, I went to pay and the tech ran my credit card through and when I went to sign the slip it said $50.00. I told him that she quoted me $25.00 for the fill-in and design, and he said that I misunderstood. I had no choice so I signed it. Then I left the nail place. When I got home I exp;ained everything to my father and he called them, and they got rude with him and hung up on him. My sister-in-law called them back and spoke to them about the charge and the nail tech told her that it was not $50.00 , it was $45.00, that the fill-in was $23.00 and the design was $25.00, and I had a nail repair which was $4.00. I did not have a repair done so the nail tech lied to her about everything over phone.Desired Settlement: I want to be refunded my $25.00 for the nail design .
Business
Response:
Per business the fill in alone is $23.00 every time the consumer comes in, Which does not include repair which was or design.
Consumer requested design, repair and fill in and was charged correctly.