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Uber Tech Support Reviews (4)

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I used Uber service two weeks ago when I visited California(I live in Nevada). I lost my jacket in the car. Per Uber website, I should contact the driver and have it arranged. Again per their website, the driver would take the item to a Uber support, and they would contact me and mail the item. The driver said he dropped my item off at the Uber center in Westwood, California. Nobody called from there, I am trying locate a phone number to reach them with no luck. I emailed the Uber support three times within 10 days, they only responded to me once and referring to their website for directions that they don' t follow. This is the first time I see such a poor customer service in my life.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that...

this resolution is satisfactory to me. 
Regards,
[redacted]

this tech support tried to scam us for an apple virus scan. they cold called us and told us that there were 2 unspecified items of concern. we told them we were not interested in paying for a service as the computer did not have a problem. then they did a small amount of online research but not disclose how much they would charge for a purported fix. we told them to stop. they hung up and planted a mischievous being (a pug shaking its head back and forth) on the screen with extremely annoying sounds. the computer was not functional until it was turned off and re booted 3 times.

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Description: Computers - Service & Repair

Address: 41 University Drive Suite 400, Newtown, Pennsylvania, United States, 18940

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