uBreakFix Ventura Reviews (1)
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uBreakFix Ventura Rating
Description: COMPUTERS - SERVICE & REPAIR
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I purchased a Galaxy S4 from the Atlantic Ave location ([redacted]) for my daughters birthday and was told it was new. When she went to activate it with her carrier she was informed it was refurbished. I called the store and they said it says it is refurbished on the receipt which I never noticed. The credit card receipt was stapled over the store receipt, blocking the text. The sales girl and the manager out right lied to me. After finally speaking to upper management, they finally agreed to give me my money back, however, when I went there they charged me a $47.81 restocking fee. So it cost my daughter $45 do activate the new one and then reactivate her old one again, plus the re-stocking fee for a total cost of $92.81 and I have nothing. They are liars and deceitful. Stay away from them.