UC Health Laboratory, University Hospital Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
As it was stated in their letter the business says they return calls within hours. However, this was not
the case with me. I also did not receive the denial letter until after I spoke with her and told her that I would be filing this complaint for the why she handled her business. I still do not feel that the actual property we applied for was available at the timeI still feel that it ad for the property was a scam and after receiving our money we were then denied just to try to end the interactions with us
Regards,
*** ***

To whom it may concern, I apologize for any concerns regarding the efficacy of our application processI can assure you, our office was required to complete a security inspection to qualify for the use of the third party application processOur company has been established since 2013, and our relationship with the third party application process has been established since approximately January 1, When contacting I &A Properties, a response can typically be expected within twenty-four hours on weekdays as per our company’s policyStricter abidance of with this policy could prevent further concernsThe inquiry regarding the legitimacy of our business have been addressed, and I apologize for any inconvenience that may have occurred during this processI’m unsure of how to proof our legitimacy furthermoreIf you have any more inquiries please go to the following website: *** *** Our company’s qualifications for applicants are as follows: 650+ credit score, No prior evictions, Income equivalent to times the rent amount, and a criminal background checkThese qualifications had been discussed with the applicantOnce the applications had been submitted, it was denied due to insufficient credit score/historyThe denial letter was provided to the coapplicants via email on January 18, This letter stated the cause for the denied application was due to the credit score/history insufficiencyI believe I have complied with any inquiries regarding this complaintIf you have any questions or concerns, please do not hesitate to contact meSincerely, Katherine R***, Assistant to, *** ***

February 9, 2017 Revdex.com Re: Response to Complaint To whom it may concern, I apologize for my delayed response to the complaintThe complaint questioned the legitimacy of I & A Properties’ website, application process, and businessI assumed no response would be necessary since we are a legitimate and licensed businessOur website and application process had gone live approximately January 1, 2017, and would not have records of history that was an originally concern of *** *** and resulted in the filing of the complaint. Our application and screening process is done though ***, Property ManagerOur office was required to do a security inspection to qualify to use this systemTherefore, all information provided to I & A Properties is secureI believe I have complied with any inquiries regarding this complaintIf you have any questions or concerns, please do not hesitate to contact me. Sincerely, Katherine R***, Assistant to, *** *** Iandaproperties2015*** 864-***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please...

contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]Consumer contacted Revdex.com and indicated that this complaint has been resolved.