UC Health Primary Care- Cheyenne Reviews (%countItem)
UC Health Primary Care- Cheyenne Rating
Address: 5050 Powderhouse Rd, Cheyenne, Wyoming, United States, 82009-4800
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+1 (307) 432-7546 |
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on april 27th I went to uc health in cheyenne,wy. for lab work. I also discussed 2 prescriptions I was taking,and the desire to get them switched from *** to ***.the nurse I saw said that she would take care of it.now it is 10 days later and not only can I not get any information from uc health they will not return my calls, when they said that they would.they are very unprofessional and I am considering finding another healthcare provider.if that is what they want also they just have to let me know.
from: M, Kathy <***>to: "***" <***>date: May 13, 2020, 9:02 AMsubject: Response to Complaint ***To Whom it May Concern,Please find attach our response to complaint #***.Thank you,KathyKathy MPatient Representative & Risk Mgmt Asst RNUCHealth Medical Group***O ***F ***May 12, 2020Clay *** Complaint #***Dear Mr.:Thank you for bringing this concern to our attention. We are sorry to hear of this patient’s experienceand we recognize the opportunity for improvement. Our clinic management is continuously workingwith staff in order to improve the patient experience and is taking steps to help mitigate this kind offrustration in the future.We appreciate customer feedback and thank him for the opportunity to improve the level of service weprovide our patients.Sincerely,UCHealth Medical Group
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards