I had the misfortune to take my son to Radiology at UCSD ThorntonThey have no understanding of the word care or patient empathyThe main issues being charge as much as possible avoid a law suit and nextA regular retailer with this attitude would be out if business promptlyWhen I complained I got a roboletter within seconds saying how much they care and would respond in daysAfter complaining about lack of response I finally got a form letter a month laterA very poor show from a supposedly leading hospital in the world
We have contacted the customer directly and were able to resolve the issue. Customer was satisfied with resolution. [redacted]Assistant DirectorU C San Diego – Student Business Services
I had the misfortune to take my son to Radiology at UCSD ThorntonThey have no understanding of the word care or patient empathyThe main issues being charge as much as possible avoid a law suit and nextA regular retailer with this attitude would be out if business promptlyWhen I complained I got a roboletter within seconds saying how much they care and would respond in daysAfter complaining about lack of response I finally got a form letter a month laterA very poor show from a supposedly leading hospital in the world
We have contacted the customer directly and were able to resolve the issue. Customer was satisfied with resolution. [redacted]Assistant DirectorU C San Diego – Student Business Services