This company is unethical, to put it mildlyCustomer service is non-existentWhen finally able to reach someone, because no one there will initiate or return a call, they either lie or pass the buckWhen I finally received my household goods,(picked up 09/24, delivered 11/3!) a box of artwork was missingI called while the truck was still thereI was told it must still be in the warehouse, then one of the boxes must have had stickers and one came off, (the movers packed and listed boxes in two different places on the forms)No one will callToday was told via text to file a claimWhen I went through the nine boxes that were delivered, it was obvious that they had been opened and then re-sealedI am missing the most valuable artwork of courseThen the person I only seem to be able to communicate with via text says do I have photos of the "said artwork"The same person who said it was in the warehouse now implies it doesn't exist,rather than admit it's lost or stolen
DO NOT USE THIS COMPANY! Appalling customer serviceCS does not answer phone; won't return calls/emails unless you are constant nuisance, and then they will get back to you maybe a week later Literally told our move "was not priority" after they collected down paymentMissed pickup by hours, with NO notification No updates on delivery after pickup, despite multiple calls and emails over the course of weeks Price of move went up nearly $after being told we had a conservative (on the high end) estimate to ensure no price increase Items were damaged during loading, notes on boxes about being "fragile" or "this end up" were completely ignored Revdex.com posted rating on website is listed as A-, when here it is clearly B Technically fraud?
This company is unethical, to put it mildlyCustomer service is non-existentWhen finally able to reach someone, because no one there will initiate or return a call, they either lie or pass the buckWhen I finally received my household goods,(picked up 09/24, delivered 11/3!) a box of artwork was missingI called while the truck was still thereI was told it must still be in the warehouse, then one of the boxes must have had stickers and one came off, (the movers packed and listed boxes in two different places on the forms)No one will callToday was told via text to file a claimWhen I went through the nine boxes that were delivered, it was obvious that they had been opened and then re-sealedI am missing the most valuable artwork of courseThen the person I only seem to be able to communicate with via text says do I have photos of the "said artwork"The same person who said it was in the warehouse now implies it doesn't exist,rather than admit it's lost or stolen
DO NOT USE THIS COMPANY! Appalling customer serviceCS does not answer phone; won't return calls/emails unless you are constant nuisance, and then they will get back to you maybe a week later Literally told our move "was not priority" after they collected down paymentMissed pickup by hours, with NO notification No updates on delivery after pickup, despite multiple calls and emails over the course of weeks Price of move went up nearly $after being told we had a conservative (on the high end) estimate to ensure no price increase Items were damaged during loading, notes on boxes about being "fragile" or "this end up" were completely ignored Revdex.com posted rating on website is listed as A-, when here it is clearly B Technically fraud?