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UDR Reviews (10)

Dear Revdex.com.After checking Mr [redacted] unit at [redacted] ***, we found an old leak from the bathroom to the kitchen ceiling that was taken care of by our maintenance crew They did not find any other leak in the apartment They pulled back the carpet in all bedrooms by the window and found not leak or mold Attached are the pictures Please, call or email me with any questions.Saeed N**/ Senior Community Director

In response to Revdex.com Complaint ID ***, please find attached the Final Account Statement - the Final Account Statement was revised 10/11/2017, whereby the charge for carpet replacement was corrected toCarpet cleaningThe balance due is low $1,058.69.The Customer may contact Billing at
*** to discuss the balance due the property

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Good morning, Per the complaint, I am seeking a resolution from the company if the company can provide the following: - All water test reports since November - Reimbursement for the average electricity charges incurred including April 9, 2017-April 10,

In response to the referenced Complaint, please find attached the Final Account Statement, which was revised and now reflects a refund to the Customer in the amount of $Such refund will be delivered to the Customer within the next weeks.Thank you, Billing on behalf of the property, The
*** at Duffles

In response to Revdex.com Complaint ID [redacted], please find attached the following documentation:1) Copy of the Final Account Statement with a balance due of $925.80 2) Recommendation to replace carpet due to pet damage 3) Copy of an invoice dated 9/29/2016 (prior to move-in) for Carpet replacement 4)...

Copy of invoice dated 9/14/2017 (after move-out) for carpet replacement.The carpet was replaced due to damage beyond normal wear and tear and prorated based on the 5. year life expectancy of the carpet. The balance of $925.80 is valid and was paid in full by Customer on October 5, 2017.

[redacted]
 [redacted]This doesn't make sense why would I apply for a 2nd apartment after I got denied for the first one. I was told online to contact the leasing office after I did the first application and I did and then the lady told me that my application couldn't be ranned because I stated a eviction do if that's the case then why did yet run it. Then I was told to go back and do the application over this time not to check yes for the eviction so thats what I did. Glad I recorded the conversation and screen shot the application and emails so I will see this company in court I was already told I have a good case because why run the first application after telling me it couldn't be because I stated a eviction and why would I apply again and pay again after getting denied the the first time the leasing office told me to go back and do the application I have that message on screen shot this is a way to scam me I can see if they were trying to charge me for one application fee even though the application shouldn't of been processed if there policy says if you say you have an eviction  it cannot be processed I have that policy as proof and also why process a 2nd if I got denied the first time what sense is that.
I am rejecting this response because:
[redacted]

[redacted], In response to Revdex.com complaint ID [redacted], Consumer applied for 2 different units; applied for unit 156 the morning of April 18, 2017 and submitted payment in the amount of $375 (and was denied application); applied for unit 3304 (after being denied) via a different guest Card...

whereby 2 payments were made for a total of $375.00, AI payments were returned for nonsufficient funds. A non-Sufficient funds fee was applied to the 3 payments in the amount of $75/fee.lf Consumer Submits payment in the amount of $450.00 (the application fee for the 2 units); Billing will waive the non-sufficient funds fee of $225.00. Consumer may contact Billing at [redacted] to submit payment. If payment in full is not received by May 31, 2017, this account may be sent to a third party collection agency,

Dear Revdex.com.After checking Mr. [redacted] unit at [redacted], we found an old leak from the bathroom to the kitchen ceiling that was taken care of by our maintenance crew.  They did not find any other leak in the apartment.  They pulled back the carpet in all bedrooms by the window and...

found not leak or mold.  Attached are the pictures.  Please, call or email me with any questions.Saeed N**/ Senior Community Director

Review: Hi -

I am writing today because I filled out an application for The [redacted] Apartments in [redacted]. I have since decided not to move into the apartment, but was told that I cannot be refunded my deposit because I was only given 3 days to cancel from the date of my application's acceptance. This is a bit ridiculous - given that I signed my application in June and I was not supposed to be moving in until September. Moreover, I have not yet moved in, therefore the security deposit (which would be used in the event of damage to the rental unit) could not have been used/depleted. I am writing to request that my $275 is refunded to me ASAP.Desired Settlement: Refund of $275.

Business

Response:

August 25, 2014Dear [redacted],In response to your letter dated August 18, 2014, with regards to the above referenced case number, please be advised that the property, [redacted], has adjusted complainants account statement and a refund check was sent to complainant.

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Description: Property Management

Address: 21060 Pacific City Cir #612, Huntington Beach, California, United States, 92648-8540

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