UFAC Auto Superstore, LLC

Initial Business Response /* (1000, 5, 2016/02/09) */
The customer drove the car for days before loan was finalizedThe vehicle was purchased on 10/22/In December customer complained about transmission issueManufacturer had a recall and fixed the recall but the computer problem was not
covered because its was considered electricalCustomer was advised that he needed a transmission computer which was not covered under warrantyThis is a manufacturer problem and not a sales issue because the car was covered under manufacturing warranty until 100k or yearsWe were willing to assist customer on replacing part but he had to pay bulk of costUnfortunately he was not in a position to pay anything
Initial Consumer Rebuttal /* (3000, 7, 2016/02/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Company did nothing to resolve the issue