UFC GYM River North

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

All contracts are month month contracts, that can be cancelled at anytime with a day noticeAll contracts and purchases made a UFC Gym River North automatically send the customers receipt as well as the customers membership agreement upon completion of registrationWe always, ask the customer
would they like a copy given to them or sent via emailI never Denied I was the Gym Manager, but when processing refunds over a certain amount it is protocol that I reach out to our corporate office with detailed information in regards to the refund and why, which in this case is what I didAfter this is submitted the corporate office will take over the matter moving forwardWe have a rating on all the publicly accessible rating sites as well as our Facebook and yelp accountWe take pride and dignity in our brand and what we stand forWe are more than willing to come to a fair conclusion in regards to this matterSo that both parties are happy and satisfied with the outcome

We received an email from [redacted] yesterday and responded ASAP. His complaint is in regards to a cancellation not processed by the previous owner. We have been in conversation with [redacted] and are working with Club Ready to take him out of collections immediately, fully resolving his complaint.