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UFC Gym Rocklin

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UFC Gym Rocklin Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Taylor made custom agreed to pay $to pay for a frame, knowing that once I installed it they were going to withdrawal from their end of the agreementAt the time I was trying to be reasonable and meet them halfway thinking that packaging and shipping the product back to Texas would be more expensive than simply paying for the fixI thought I was doing them a favor by saving them the time, money and hassleThey used my trusting nature against me and pulled a bait and switch I even offered them the option of making payments to make it easier for themThey instead said "no thanks, take care!" Once I posted negative reviews which is fully within my rights as a consumer they called and threatened me personally saying "I know where you live you don't with me." Had I known that Taylor made custom was going to bait and switch me I would have sent the product backBut now I have a frame and the doors all installed so it's not possible for me to do thatTaylor made knew this and used it against me My goal here is to protect future victims from falling prey to Taylor made customs' predatory practices Regards, ***

Sent: Tuesday, August 25, 2:PM To: drteam Subject: Complaint We are aware of the complaint and have tried to resolve the issue with the customer; however, he has continually refused our offer for him to return the product free of charge for it to be either remade or adjusted Therefore, he insisted on bullying our company with bad reviews until we paid for a third party contractor thank you! Scott

Sent: Friday, August 28, 9:AM Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** Taylor Made Custom has already responded to this complaint and my response to the "rejection" by the customer would be the same We offered to take the material back and fix or rebuild it for him free of charge It wasn't until the customer began to threaten our company with bad reviews and ruining our, now almost perfect, reputation that Taylor Made Custom chose to discontinue communication and negotiations with the customer

Sent: Tuesday, August 25, 2015 2:48 PM To: drteam <[email protected]> Subject: Complaint  We are aware of the complaint and have tried to resolve the issue with the customer; however, he has continually refused our offer for him to return the product free of charge for it to be either...

remade or adjusted.   Therefore, he insisted on bullying our company with bad reviews until we paid for a third party contractor.   thank you! Scott

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
Taylor made custom agreed to pay $435 to pay for a frame, knowing that once I installed it they were going to withdrawal from their end of the agreement. At the time I was trying to be reasonable and meet them halfway thinking that packaging and shipping the product back to Texas would be more expensive than simply paying for the fix. I thought I was doing them a favor by saving them the time, money and hassle. They used my trusting nature against me and pulled a bait and switch.   I even offered them the option of making 2 payments to make it easier for them. They instead said "no thanks, take care!"  Once I posted negative reviews which is fully within my rights as a consumer they called and threatened me personally saying "I know where you live <expletive > you don't  <expletive > with me."  Had I known that Taylor made custom was going to bait and switch me I would have sent the product back. But now I have a frame and the doors all installed so it's not possible for me to do that. Taylor made knew this and used it against me.  My goal here is to protect future victims from falling prey to Taylor made customs' predatory practices. 
Regards,
[redacted]

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