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uFIXitauto.net Reviews (3)

Revdex.com:
At this time, I have not been contacted by uFIXitauto.net regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I purchased a new throttle body for a 2005 Nissan Sentra from Ufixitauto.net through [redacted] (transaction [redacted]) on Oct. *, 2013. The part that I ordered said that it had a 1-year warranty and it was listed as such on the [redacted] seller page. Worked fine when I first received it, but, died 5 months later after only 4000 miles had been put on it. I have tried contacting the seller numerous times over the last 6 months, both directly from my email and through [redacted]. I even called [redacted] customer support and they tried to contact the seller on my behalf. All attempts to make contact with the seller with every email address and phone number that was available, has been ignored. The 1-year warranty has now expired but not for lack of trying on my part. I had to replace the throttle body with another new one to get my car working again.Desired Settlement: I would like to have my money refunded. I would have been happy with a replacement of the defective part, but, since they never responded I had to buy another one. I have no use for a second throttle body to just sit on a shelf, so I would like to have the $120.00 I spent on the original throttle body returned. I would also like to have the business receive some sort of a penalty for advertising a 1-year warranty on their product if they had no intention of honoring that warranty.

Consumer

Response:

At this time, I have not been contacted by uFIXitauto.net regarding complaint ID [redacted].

Sincerely,

Review: I purchased a set of 4 ignition coils for a 2003 Nissan Altima that were listed as lifetime warranty. I contacted the facility and at first was advised that the item was not lifetime but was 90 days and was no longer valid. I contacted them again with proof of the listing being lifetime and they changed the story and stated if it was listed as lifetime they would honor it. I then presented them with the original add and they stated they were sending me a new set as of 1/21/13. I contacted them 3 times since that date and they will not respond, nor have I received the new set of coils. They also list several other coils as lifetime even as of today and appear to do this possibly as a lure for purchase yet never intend to make good on warranty. That is just my opinion based on my dealings thus far.Desired Settlement: I would like to have my account used refunded in full or replace the set as originally promised.

Business

Response:

as a courtesy to this customer we sent the replacement coils on 2/11/12 USPS.com # [redacted]

I attached a image of the shipping label used

Business

Response:

we can send a 3rd and a 4th coil if needed , the shipping was delayed on the first 2 coils because we had to order them in since we no longer carry this item, the replacement was a courtesy and sent at no cost to the buyer, no rating fee or shipping fee was charged

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will be considered satisfactory to me upon receipt of the other coil. I would be grateful for the fourth, but not required as one is still working, but it would keep me from requesting it in future. I will deem the complaint resolved and closed upon receiving the other coil(s). Thank you.

Sincerely,

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Description: AUTO PARTS & SUPPLIES-NEW

Address: Private Address, Ronkonkoma, New York, United States, 11779

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