Mahalo for allowing us an opportunity to respond. After researching the complicated circumstances surrounding this particular claim, we have decided to process payment to the service provider. To protect member privacy, we are contacting our member directly to provide details of our research culminating in our decision to pay the claim. We are disappointed that the complicated circumstances surrounding this particular claim led to miscommunications and delay, resulting in an unsatisfactory experience for our member. UHA strives to provide the most effective, timely, compassionate and affordable care possible. Please contact us should there be further questions or concerns related to this matter. Mahalo, UHA Health InsuranceCustomer Services 532-4000 Tell us why here...
From: [redacted] Sent: Tuesday, August 18, 2015 11:17 AMTo: Revdex.com Complaints [redacted]Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint #[redacted]The company has informed me they have deleted the bill and I don't owe them...
anymore money. Thank you for your support. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I still need to speak with the representative that contacted me via phone. I had some trouble retrieving my voicemail and will attempt to call again.Thank you very much for your assistance
Sincerely,
[redacted]
just received notice of this complaint. Please clarify does this mean 7 calendar or business days: -- Revdex.com recently notified your business about the above referenced complaint; we have yet to receive a response. Please review this notice and respond within 7 days. All responses will be copied to the complainant. Thanks, [redacted] Get [redacted]
Mahalo for allowing us an opportunity to respond. After researching the complicated circumstances surrounding this particular claim, we have decided to process payment to the service provider. To protect member privacy, we are contacting our member directly to provide details of our research culminating in our decision to pay the claim. We are disappointed that the complicated circumstances surrounding this particular claim led to miscommunications and delay, resulting in an unsatisfactory experience for our member. UHA strives to provide the most effective, timely, compassionate and affordable care possible. Please contact us should there be further questions or concerns related to this matter. Mahalo, UHA Health InsuranceCustomer Services 532-4000 Tell us why here...
From: [redacted] Sent: Tuesday, August 18, 2015 11:17 AMTo: Revdex.com Complaints [redacted]Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint #[redacted]The company has informed me they have deleted the bill and I don't owe them...
anymore money. Thank you for your support. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I still need to speak with the representative that contacted me via phone. I had some trouble retrieving my voicemail and will attempt to call again.Thank you very much for your assistance
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted] Hello [redacted], I...
just received notice of this complaint. Please clarify does this mean 7 calendar or business days: -- Revdex.com recently notified your business about the above referenced complaint; we have yet to receive a response. Please review this notice and respond within 7 days. All responses will be copied to the complainant. Thanks, [redacted] Get [redacted]