Uknow.com Inc

Thank you for contacting uKnowKids about the customer account history of the former uKnowKids customer referenced in Revdex.com case ***.First, let me provide you with the links to the uKnowKids Terms of Service and the uKnowKids Cancelation and Refund Policy for your convenient referenceThese two
documents form the basis of our relationship with all uKnowKids members.uKnowKids Terms of Service: https://www.uknowkids.com/terms-service/uKnowKids Cancelation and Refund Policy:https://www.uknowkids.com/cancelation-refund-policy/The following is a detailed summary timeline of this customer's uKnowKids account history ...uKnowKids account create date/time: 05/07/15:11:PDT (see attached screenshot)uKnowKids day free trial expiration date/time: 05/14/PDT (see attached screenshot)uKnowKids billing date/time: 05/15/12:02:PDT (see attached screenshot)Unfortunately, the customer's credit card company declined the customer's payment on 5/15/2016, and so *** *** had an outstanding Account Receivable balance of $(see attached screenshot)uKnowKids tried unsuccessfully to collect the customer's overdue balance an additional times