Ullman Sails Cleveland

This concerns a sail repaired late summer 2019, with the bank activity in September and October, 2019.

Wife sent two checks, second one post-dated with a note. First, for $113.30 cleared, second for $100.00 bounced a few days later. Owner called, I said my wife would call him back, as she paid the bill. She called and paid the amount requested then, which was the original amount, plus $40 in bank charges on their end.

In looking into it, we found the first check had cleared, but the amount of $113.30 had not been subtracted from what we owed. Original amount was 213.30. Amount paid when wife called was $253.30, which is 213.30 plus 40 for bank charges.

We apologized then, and still do for putting in two checks with a note. This was not discussed with Ullman, because they had let me take the repaired sail, saying they didn't think I was a bum, it is a small business, very personable, and we figured that approach to this sort of transaction (small) would be ok.

I called to inform the owner of the situation. He asked that I send an email spelling out the details, which I did. Follow-up emails were promised action a couple of times, then were met with silence. Jan 4, 2020 I put a copy of the transactions in the mail to Ullman, with a note reiterating the sequence of events, and requesting reimbursement of $113.30. Again, silence.