Ulrich Barn Builders, LLC

To whom it may concern, I have reached out to Mr [redacted] personally this morning and we are replacing the wood at no costAs President of [redacted] it is my absolute commitment to never put a client in a situation to where they feel compelled to call Revdex.com or any other 3rd party to resolve a situationWe take our client's experience with our company very seriously and the 1,+ Five Star reviews across multiple 3rd party review platforms of our company demonstrate thatI personally apologize to Mickey for the poor experienceSincerely, [redacted] CEO [redacted] Barn Builders, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I will consider this matter resolved once the repair is complete. I have trust that *** will honor his promise to repair the ramp at my residence at no cost to me
Regards,
*** ***

I have been in contact with Mr *** directly via telephone, on Monday, September We are in the process of determining the correct color and resolving his situation I mailed paint samples to Mr *** on Monday the 11th.We have deconstructed the events that led to the source
of the issue and have revamped processes to cut these type of thing off at the passThis entire situation was due to miscommunication and misunderstanding We have every intention of making Mr *** a raving fan of Ulrich again.I will follow up with him again on Thursday the 14th to ensure that we have the correct color Then we will schedule a service technician to repaint his building ASAP We should have this entire misunderstanding resolved within a week to days.Sincerely,*** *** ** *** *** *** ** *** *** ***

To whom it may concern, I have reached out to Mr [redacted] personally this morning and we are replacing the wood at no cost. As President of [redacted] it is my absolute commitment to never put a client in a situation to where they feel compelled to call Revdex.com or any other 3rd party to resolve a...

situation. We take our client's experience with our company very seriously and the 1,000 + Five Star reviews across multiple 3rd party review platforms of our company demonstrate that. I personally apologize to Mickey for the poor experience. Sincerely,[redacted]CEO[redacted] Barn Builders, LLC