Ultimate Autoline

I finially received the title Thank You

To whom it may concern,
We sold the
Mini Cooper to Mr*** *** on 10/09/Prior to the sell date, we kept the vehicle for one week after agreeing with Mr*** to help him get financed & doing some repairs before delivering the vehicleWe promised the complete A/C repair & some new partsBefore & after the delivery there were absolutely no issues with the transmissionThis vehicle comes with a CVT type transmission which requires to work with a beltNevertheless we offered extended warranty to Mr***, & he rejected to buy the warrantyEven though we explained to Mr *** that the Warranty covers major problems with engine & transmissionHe still did not want itCVT Transmission is not the type of transmission to give any indication or notice when they go badIt's just like a timing belt in a sealed compartmentWhen the customer called to tell us the transmission was bad, I told him I can't pay, but I called two transmission shopsI was able to get him a very good deal with new parts & laborMr *** said he couldn't do it because he has no moneySo at no point did I say, I couldn't help him or do anything.That statement that Mr *** said is not true(Ultimate Autoline not offering any help) I did not expect anything to go wrong with the transmission, but I felt very bad and the reason I said I could not pay is because we spent almost $in just parts for the A/CFor example, A/C Compressor, Condenser, Tension-er, etcSo what Mr *** is asking of us is not fair, and not rightWe did not do anything wrong, unfortunately we didn't know when it was going to go bad

We purchased the car as-isBut we believe that the transmission was already damaged before we purchased the vehicle

To whom it may concern,
 
We tried reaching out to our customer [redacted] today 09/12/2014. The number that was given was a home phone number. A woman answered the phone, I asked for [redacted] and was told she was not home. I explained to them who I was, and tried...

explaining the reason for my call. As I was about to finish the explanation, she hung up on me. 
 
Thank You, [redacted]

I finially received the title  Thank You

Review: Ultimate Autoline told me financing was approved for a vehicle via JP Morgan Chase on July 19, 2014. [redacted] were told and agree 3 times that I did not have a paystub for my part time (2nd job) because I had been out on medical leave since the beginning of the year. I went in and signed all of the paperwork on July 20, 2014 paid my down payment and took possession of the vehicle. Again, I was told the paystub was not an issue as long as I got a letter from my employer that I had been employed with them since 2012.

On July 21, I received an email from [redacted] stating he needed proof of employment and he forgot to have me sign one more form from Chase. I faxed over the form for Chase and the proof of employment letter on July 22. I received an email back that same day stating he needed a paystub and that the letter was not good enough. Going back to the conversation before the car was even picked up, he was told and agreed multiple times a paystub was not needed and I did not have one. On July 23, Chase Bank called me asking for the paystub. I explained to [redacted], from Chase, everything stated above. She was shocked I even had the vehicle and Ultimate Autoline never told them I did not have a paystub and told her that I would be sending one. [redacted] and I came to an agreement I would fax her directly my next paystub on Wednesday, July 30, because I would receive it from my employer on Tuesday, July 29.

Today, July 29, I have received 3 text messages from [redacted] and a phone call from this cell phone he used all within 6 hours stating I needed to send over the paystub today. He also told me that Chase told him that my car insurance was pending cancellation. Then the next email I received from him (after emailing him back that I was only dealing Chase directly) said that my insurance was cancelled. My insurance was never cancelled and I never told [redacted] I would be sending paystubs to him because I was dealing with Chase, my financer. He's now threatening to take the carDesired Settlement: I don't want Ultimate Autoline to take my car back for their "mistakes" and misrepresentation of the signed contract.

I have no problem with them contacting with a specific issue at hand, however I do not want to receive multiple emails and phone calls in one day that borderlines harassment. I also do not want to receive text messages, which are unprofessional.

I also do not want them to continue creating false claims about myself and Chase Bank.

I want a letter of apology stating they will stop harassing me. I have lived up to my end of the contract and would like them to do the same and leave me alone.

Business

Response:

To whom it may concern,

Review: I PURCHASED A 91 VOLVO 940 FROM ULTIMATE AUTOLINE. THE PAYMENT WAS MADE ON FEB.6,2014 I EXPRESSED MAILED THE SIGNED CONTRACT BACK. THE OWNER CALLED ME THAT HE RECEIVED THE DOCUMENTS. HE STATED AS SOON AS HE GOT TITLE, HE WOULD SEND IT. BACK ON MAR.5 I CALLED HE CLAIMED HE WAS GOING TO PICK TITLE UP. THE VERY SAME DAY THE OWNER CALLED ME BACK, HE SAID HE WOULD PUT TITLE IN MAIL AS CERTIFIED. ON MAR 11, I CALLED OWNER, HE STILL HAD NOT DID ANYYTHING! I ASKED WHAT WAS THE HOLD UP, HE HAD ON GOOD REASON. THIS IS CRAZY, I CANT REGISTER THE CAR WITHOUT THE TITLE. THIS IS NO WAY TO RUN A BUSINESS! PLEASE HELP. [redacted]Desired Settlement: I WOULD LIKE FOR THE OWNER TO SEND ME THE TITLE OF THE CAR.

Consumer

Response:

I finially received the title Thank You

Review: I purchased a car from owner. A few days later the transmission failed and can no longer be driven.Desired Settlement: I would like the transmission to be repaired With a warranty.

Consumer

Response:

We purchased the car as-is. But we believe that the transmission was already damaged before we purchased the vehicle.

Business

Response:

To whom it may concern,