Ultimate Installation

To Whom this may concern,We are well aware of the [redacted] repairs needed at customer [redacted] homeThere are some problems with the cabinets and some drywall that are very easily fixableWe have offered to schedule appointments to make the corrections several times but the customer is refusing to allow any of our installation professionals back into the homeOur partners The Home Depot have already given [redacted] $in concession that should more than cover any necessary repairs.We are sorry to hear that Customer [redacted] is not happy with the service they received but we have gone above and beyond to try and make the correctionsThey have also already been refunded substantiallyIf there are any further questions or concerns please feel free to reach out to me directly

To Whom this may concern,We are well aware of the [redacted] repairs needed at customer [redacted] home. There are some problems with the cabinets and some drywall that are very easily fixable. We have offered to schedule appointments to make the corrections several times but the customer is refusing to...

allow any of our installation professionals back into the home. Our partners The Home Depot have already given [redacted] $800 in concession that should more than cover any necessary repairs.We are sorry to hear that Customer [redacted] is not happy with the service they received but we have gone above and beyond to try and make the corrections. They have also already been refunded substantially. If there are any further questions or concerns please feel free to reach out to me directly.