Ultimate Insurance

Good afternoon,
Our office issued an auto policy for Ms. [redacted] on 2/20/16.  The initial payment taken by [redacted] Insurance, direct from insured's checking account was $87.52.  The insured then contacted [redacted] direct on 3/2/16, discussed the billing and...

made an additional payment via credit card in the amount of $87.  On 4/5/16 an underwriting memo was mailed to the insured direct from [redacted] insurance in regards to providing proof of garaging address.   The insured contacted [redacted] direct again on 4/8, the policy was reviewed as far as the information they were requesting, along with the billing. The policy was set then set up for cancelation effective 4/15/16, since the appropriate information was never received.  I had spoken to the insured myself on several occasions, prior to the cancel date, in reference to the information [redacted] was requesting and that the policy was set to cancel.   The information the carrier was requesting she could not provide.   The information she provided to our office was insufficient due to not being in her name.  Once again, I spoke to the insured several times prior to the cancel date and advised her of this.  Along with receiving the information via mail from [redacted] direct.  The policy canceled on 4/15/16.  I spoke with the insured on 4/19 and provided her with a quote for replacement coverage and she declined.  Homeowners coverage was never provided to the insured, due to the property not being in her name and had pre-existing conditions.  I had advised her to contact her previous agent as we could not provide her a policy.   The client was only provided an auto policy from our office, with the payments listed above.    It is my pleasure to work with the Revdex.com to resolve this issue.Thank you for your time,
Tara R[redacted]

Good afternoon,Our office issued an auto policy for Ms. [redacted] on 2/20/16.  The initial payment taken by [redacted] Insurance, direct from insured's checking account was $87.52.  The insured then contacted [redacted] direct on 3/2/16, discussed the billing and made an...

additional payment via credit card in the amount of $87.  On 4/5/16 an underwriting memo was mailed to the insured direct from [redacted] insurance in regards to providing proof of garaging address.   The insured contacted [redacted] direct again on 4/8, the policy was reviewed as far as the information they were requesting, along with the billing. The policy was set then set up for cancelation effective 4/15/16, since the appropriate information was never received.  I had spoken to the insured myself on several occasions, prior to the cancel date, in reference to the information [redacted] was requesting and that the policy was set to cancel.   The information the carrier was requesting she could not provide.   The information she provided to our office was insufficient due to not being in her name.  Once again, I spoke to the insured several times prior to the cancel date and advised her of this.  Along with receiving the information via mail from [redacted] direct.  The policy canceled on 4/15/16.  I spoke with the insured on 4/19 and provided her with a quote for replacement coverage and she declined.  Homeowners coverage was never provided to the insured, due to the property not being in her name and had pre-existing conditions.  I had advised her to contact her previous agent as we could not provide her a policy.   The client was only provided an auto policy from our office, with the payments listed above.    It is my pleasure to work with the Revdex.com to resolve this issue.Thank you for your time,Tara R[redacted]

Good afternoon,
Our office issued an auto policy for Ms. [redacted] on 2/20/16.  The initial payment taken by [redacted] Insurance, direct from insured's checking account was $87.52.  The insured then contacted [redacted] direct on 3/2/16, discussed the billing and...

made an additional payment via credit card in the amount of $87.  On 4/5/16 an underwriting memo was mailed to the insured direct from [redacted] insurance in regards to providing proof of garaging address.   The insured contacted [redacted] direct again on 4/8, the policy was reviewed as far as the information they were requesting, along with the billing. The policy was set then set up for cancelation effective 4/15/16, since the appropriate information was never received.  I had spoken to the insured myself on several occasions, prior to the cancel date, in reference to the information [redacted] was requesting and that the policy was set to cancel.   The information the carrier was requesting she could not provide.   The information she provided to our office was insufficient due to not being in her name.  Once again, I spoke to the insured several times prior to the cancel date and advised her of this.  Along with receiving the information via mail from [redacted] direct.  The policy canceled on 4/15/16.  I spoke with the insured on 4/19 and provided her with a quote for replacement coverage and she declined.  Homeowners coverage was never provided to the insured, due to the property not being in her name and had pre-existing conditions.  I had advised her to contact her previous agent as we could not provide her a policy.   The client was only provided an auto policy from our office, with the payments listed above.    It is my pleasure to work with the Revdex.com to resolve this issue.Thank you for your time,
Tara R[redacted]