Greetings Revdex.com, My name is [redacted] the BDC Director for Ultimate Buick GMC of Fredericksburg, VAI am responding to our recent Revdex.com complaint from Mr [redacted] automotive buying experienceOn 07/24/Mr [redacted] contacted our dealership through our website vehicle pricing software (Shop Click Drive), while using this online shopping process, the original - GM - manufactures rebate mistakenly doubled the amountBut our website price listing, both close out vehicles (Regal, Verano) was correctly pricedWhich I personally showed Mr***., that only in the Shop Click Drive program software the rebates mistakenly doubledAfter sharing this information on his first visit Friday evening (07/24/15), Mr [redacted] then returned to our dealership the following morning (Saturday 07/25/15) after speaking to me about pricing of two other vehiclesUnfortunately we could not come to terms on the purchase of the two lesser price vehiclesSo, he decided to purchase the [redacted] (complaint price vehicle)After coming to terms on the selling price of the [redacted] (complaint car), I personal asked Mr [redacted] if he was not completely satisfied with his purchase and price agreement, I personal urged Mr [redacted] to not buy this vehicle if he was not completely satisfiedHe told me personally that he was satisfied with his purchaseIn closing, as a courtesy we extended Mr***'s [redacted] vehicle service from three months to one yearIn efforts to show our commitment in resolving this misunderstanding Best regards, [redacted] BDC Director
Greetings Revdex.com, My name is [redacted] the BDC Director for Ultimate Buick GMC of Fredericksburg, VAI am responding to our recent Revdex.com complaint from Mr [redacted] automotive buying experienceOn 07/24/Mr [redacted] contacted our dealership through our website vehicle pricing software (Shop Click Drive), while using this online shopping process, the original - GM - manufactures rebate mistakenly doubled the amountBut our website price listing, both close out vehicles (Regal, Verano) was correctly pricedWhich I personally showed Mr***., that only in the Shop Click Drive program software the rebates mistakenly doubled After sharing this information on his first visit Friday evening (07/24/15), Mr [redacted] then returned to our dealership the following morning (Saturday 07/25/15) after speaking to me about pricing of two other vehiclesUnfortunately we could not come to terms on the purchase of the two lesser price vehicles So, he decided to purchase the [redacted] (complaint price vehicle)After coming to terms on the selling price of the [redacted] (complaint car), I personal asked Mr [redacted] if he was not completely satisfied with his purchase and price agreement, I personal urged Mr [redacted] to not buy this vehicle if he was not completely satisfiedHe told me personally that he was satisfied with his purchaseIn closing, as a courtesy we extended Mr***'s [redacted] vehicle service from three months to one yearIn efforts to show our commitment in resolving this misunderstanding Best regards, [redacted] BDC Director
I went to the dealership multiple times due to not receiving calls back from the general managerThe general manager was in the office but stated he had nothing to say to me in reference to the vehicle or the money they took from my depositThe [redacted] was posted on their site now for $ [redacted] but with less miles notatedI feel as though this is a scam they use consistently and hopefully the next person that gets the truck pays attention to the fact that they are lying about the mileage online.A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Ultimate Pontiac Buick GMC, Incregarding complaint ID [redacted] Regards, [redacted] ***
Greetings Revdex.com, My name is [redacted] the BDC Director for Ultimate Buick GMC of Fredericksburg, VAI am responding to our recent Revdex.com complaint from Mr [redacted] automotive buying experienceOn 07/24/Mr [redacted] contacted our dealership through our website vehicle pricing software (Shop Click Drive), while using this online shopping process, the original - GM - manufactures rebate mistakenly doubled the amountBut our website price listing, both close out vehicles (Regal, Verano) was correctly pricedWhich I personally showed Mr***., that only in the Shop Click Drive program software the rebates mistakenly doubledAfter sharing this information on his first visit Friday evening (07/24/15), Mr [redacted] then returned to our dealership the following morning (Saturday 07/25/15) after speaking to me about pricing of two other vehiclesUnfortunately we could not come to terms on the purchase of the two lesser price vehiclesSo, he decided to purchase the [redacted] (complaint price vehicle)After coming to terms on the selling price of the [redacted] (complaint car), I personal asked Mr [redacted] if he was not completely satisfied with his purchase and price agreement, I personal urged Mr [redacted] to not buy this vehicle if he was not completely satisfiedHe told me personally that he was satisfied with his purchaseIn closing, as a courtesy we extended Mr***'s [redacted] vehicle service from three months to one yearIn efforts to show our commitment in resolving this misunderstanding Best regards, [redacted] BDC Director
Greetings Revdex.com, My name is [redacted] the BDC Director for Ultimate Buick GMC of Fredericksburg, VAI am responding to our recent Revdex.com complaint from Mr [redacted] automotive buying experienceOn 07/24/Mr [redacted] contacted our dealership through our website vehicle pricing software (Shop Click Drive), while using this online shopping process, the original - GM - manufactures rebate mistakenly doubled the amountBut our website price listing, both close out vehicles (Regal, Verano) was correctly pricedWhich I personally showed Mr***., that only in the Shop Click Drive program software the rebates mistakenly doubled After sharing this information on his first visit Friday evening (07/24/15), Mr [redacted] then returned to our dealership the following morning (Saturday 07/25/15) after speaking to me about pricing of two other vehiclesUnfortunately we could not come to terms on the purchase of the two lesser price vehicles So, he decided to purchase the [redacted] (complaint price vehicle)After coming to terms on the selling price of the [redacted] (complaint car), I personal asked Mr [redacted] if he was not completely satisfied with his purchase and price agreement, I personal urged Mr [redacted] to not buy this vehicle if he was not completely satisfiedHe told me personally that he was satisfied with his purchaseIn closing, as a courtesy we extended Mr***'s [redacted] vehicle service from three months to one yearIn efforts to show our commitment in resolving this misunderstanding Best regards, [redacted] BDC Director
I went to the dealership multiple times due to not receiving calls back from the general managerThe general manager was in the office but stated he had nothing to say to me in reference to the vehicle or the money they took from my depositThe [redacted] was posted on their site now for $ [redacted] but with less miles notatedI feel as though this is a scam they use consistently and hopefully the next person that gets the truck pays attention to the fact that they are lying about the mileage online.A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Ultimate Pontiac Buick GMC, Incregarding complaint ID [redacted] Regards, [redacted] ***