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Dear Guest Please accept our sincere apologies for the inconvenience you may have experienced in respect to the hotel check-in/out policy At Super Yreka, we take pride in ensuring our customer’s satisfactionUnfortunately, at the time when guest checkwhich was before 6am our
system date hasn't changed yet for the next day and I believe that was explained to the person checking in and was given extended check out of 12pm or laterAs for the charge of half a day of $was refunded back to the guest since the company had already paid for a second nightWe are only sorry that you had this bad experience, again please accept our most sincere apologiesWe deeply value your relationship with Super Yreka and are committed to providing you with the highest level of service simply because our customers deserve the very bestYours in service, ***-GM

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