Ultra Punch of Dayton, Inc.

Revdex.com January 16, 2018Serving Western PA Holiday DrSuite Pittsburgh, PA 15220Customer ID # ***Dear *** ***,When Mrs*** called for service with the complaint that the furnace would not bring the temperature in the house up to the thermostat setting, we sent
a technician out several times and he wasn’t able to see anything wrong with the thermostat or size of the furnace, but thought it was a possible intermittent problemHe changed the thermostat anywayAfter another call back, we decided to involve our factory representative and set up a time that he could meet with us and call on the customerBefore that happened Mr*** had called someone else and said that they took care of the problemShe said she felt that she should not have to pay for the callWe told her we would pay for the call and we are waiting for the bill.Regards, Thomas T***