Ultra Tan

We regret that Mr [redacted] felt inconvenienced by our cancellation proceduresUnfortunately for security purposes we have to require either a personal visit to a store location with identification or a written letter in order to cancel the bank draft transactionWe received Mr***'s hand written letter on 8/17/and per the attached notice, have cancelled his account and bank draftNo further funds will be drafted from his account as we received the letter before our cancellation cut off date of the 25th.We appreciate Mr***'s business with ULTRATAN and would enjoy having him as a customer again in the future

On 4/Ms [redacted] signed up for an Ultratan Platinum rewards packageHer package for April was prorated and she paid for the remainder of the monthThe electronic agreement for a monthly draft membership is attachedIt clearly states the terms of the membership and when her next draft would come out of her account, as well as how to cancel the membership if she did not wish to be drafted for an additional monthMs [redacted] used the tanning services throughout April and has also used the service in May as shown on the attached historyWe have cancelled her account as requested so she will not be drafted going forwardThe proof of cancellation is also attachedShe is welcome to continue using the package until her current month expires on 5/31/We make every effort to be clear with customers as how our packages work and are disappointed to lose Ms [redacted] as a customerWe hope she enjoys the remainder of her tanning package and will consider signing up again in the futureUltra Tan Corporate Office

$Tan has no association with Ultra Tan in Mankato. Thank you