Unaka Auto Sales

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter My concerns are with the vehicle still doesn't startIt needs a new computer it will not hold chargeI've been told the voltage regulator runs off computer It has been a computer this entire timeI have the computer, had it when I last brought it inMy brother has handled this for me mostly, I apologize for all miscommunicationThings were fixed that had nothing to do with issue of starting and staying chargedYou are correct that last tow had more to do with brakes and rotors than the battery and charge but once it stopped it wouldn't start either Beca us e I work out he handles things for me Why was the comp it er I was told it needed never put inI bought it but it wasn't put inI never knew I was not charged for anything At first yes I wasn't expecting it to cost that much but I paid the bill Thank you Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter? My concerns are with the vehicle still doesn't startIt needs a new computer it will not hold chargeI've been told the voltage regulator runs off computer? It has been a computer this entire timeI have the computer, had it when I last brought it inMy brother has handled this for me mostly, I apologize for all miscommunicationThings were fixed that had nothing to do with issue of starting and staying chargedYou are correct that last tow had more to do with brakes and rotors than the battery and charge but once it stopped it wouldn't start either? Beca us e I work out he handles things for me? Why was the comp it er I was told it needed never put inI bought it but it wasn't put inI never knew I was not charged for anything? At first yes I wasn't expecting it to cost that much but I paid the bill? Thank you.?
Regards,
[redacted]

The customer had the car towed into the shop stating; "I jumped the car backwards and now it won't start". We jumped the car to drive it into the shop and the drive belt broke and came off hitting and breaking the transmission I nes. We replaced the Serpentine belt and transmission lines, repaired...

the melted wires to the new battery that we installed. This was all done with no cost because the customer stated they didn't have the money after the repair was completed. The customer was called and told the jeep was ready and that we didn't test drive it because it had no gas in it, the customer picked up the Jeep. The Jeep was then towed back into our shop for overheating, Our Shop paid for the tow, it overheated due to the brake calibers being locked up from where the jeep set for a long period of time. The customer was given a verbal estimate hich was declined.The customer walked away with a $140.00 Battery and a $160.00 Tow, free of charge, our shop ate the cost for this customer, trying to help.Herrnstein Service ManagerChris Snodgrass