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Uncovered Secret Testo

2648 E Workman Ave, West Covina, California, United States, 91791-1604

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Reviews Vitamins and Supplements Uncovered Secret Testo

Uncovered Secret Testo Reviews (%countItem)

On 12/18/2018, ordered 1 free trial bottle of APX Me as advertised by company on local T.V. The advertisement stated that you could order the 1 free trial bottled and only must pay $1.99 for shipping. Visited website and order free trial bottle and completed debit card information to pay the $1.99 shipping cost to complete my purchased. During this time, also noticed there was a section underneath that gave you an option, to either check or uncheck the box to enroll for a further subscription for $93.15. Since this was a new unknown product, I had my reservations regarding the product performance and safety. I made sure the box for a further subscription or enrollment for $93.15 was not checked, so that I would not be charged that amount after the free trial period.

On 1/11/2019, I noticed a charge on my debit card for $93.15 from this company under the name of Uncovered Secret Testo in Orange, *** without my permission. I called my issuing debit card company on 1/12/2019 and tried calling the APX Me customer service number on 1/12/2019 and 1/14/2019, at X-XXX-XXX-XXXX. However, in my first two attempts to reach them, the phone didn't ring and there was complete silence. In my third and fourth call attempts, I just sat and waited in silence and finally someone answered my call. I talked with an APX Me representative and asked why my debit card was charged $93.15 on 1/11/2019. Her response was that I enrolled in the program and didn't cancel before the free trial deadline. She also mentioned that I would only get a portion of my money back and may take up to 2 or 3 months to receive. My response to her was that I didn't subscribe to have the $93.15 taken from my account, and possibly someone in your company checked the subscriber box without my permission.
Product_Or_Service: APX Me-AMP UP
*** XXXXXX

Desired Outcome

Refund Demand a full refund of $93.15 to be returned to my debit card immediately. I will take further action to contact state authorities to have this matter investigated for fraudulent practices relating to product, service, and illegal customer card debiting.

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Address: 2648 E Workman Ave, West Covina, California, United States, 91791-1604

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