UneekSupply.com

Initial Business Response / [redacted] (1000, 5, 2016/03/09) */ We haven't banned this customer or blocked his IP addressI verified this before answering this complaint Back in January, we did have a problem with his January order but we successfully refunded him The customer would like to be unblocked from buying from usHe never was blockedThere is nothing I can really do to answer this complaint Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/03/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I go over to my sister house and use her computerI can log on to there web siteAm done with doing business like thisThis is the only business is giving me an hard time Final Business Response / [redacted] (4000, 9, 2016/03/11) */ I'm sorry, I checked our internal banned list and you weren't on thereI just got off the phone with the software provider and your IP address was flaggedYou should never have been flaggedFor someone to get banned, a customer really has to awful - like police report's have been filed awfulFrom what I can tell on your order, we are the ones who messed up To address your concern, I have unblocked your IP address, and if you have any trouble, my personal email address is ***@uneeksupply.comIf you have ANY concerns, please contact me directlyI own the business or if you are a phone caller, XXX-XXX-XXXX For your next order, please use the code: postcardfor a discount Again, I apologizeI have to go have a meeting with the staff now and see if we've done this stuff to anyone else Final Consumer Response / [redacted] (2000, 11, 2016/03/15) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2016/03/01) */ Customer ordered this item in DecemberThe circuit breakers have a day return periodHe is way past the return period which is stated in the Return's policy when he purchased the itemAlso, this item is a car audio circuit breakerIf this item left him stranded, then he was not using it for car audio which would void any warranty on itAt most, a defective Car Audio circuit breaker would leave him without musicHe opened up a Revdex.com case because eBay would side us on this case Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/03/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) The item's description is marketed as a circuit breakerThe description did not list the item as exclusively being limited to function in car audio applications It doesn't matter how the seller spins wordsThe item is faulty and does not function correctly as already explained The circuit went open due to the faulty item thereby electrically precluding the use of the vehicle's alternator forcing the vehicle to run on battery power This would leave anyone stranded by any electrical principle Whether or not ebay would have sided with the seller is speculatory and is simply an attempt at persuasive argument by the seller Final Business Response / [redacted] (4000, 9, 2016/03/04) */ The item is located in Ebay's Car Audio categoryRegardless though, we warranty the item for daysThe customer is past the warranty period and the return period

Initial Business Response /* (1000, 5, 2016/03/09) */
We haven't banned this customer or blocked his IP address. I verified this before answering this complaint.
Back in January, we did have a problem with his January order but we successfully refunded him.
The customer would like to be...

unblocked from buying from us. He never was blocked. There is nothing I can really do to answer this complaint.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I go over to my sister house and use her computer. I can log on to there web site. Am done with doing business like this. This is the only business is giving me an hard time.
Final Business Response /* (4000, 9, 2016/03/11) */
I'm sorry, I checked our internal banned list and you weren't on there. I just got off the phone with the software provider and your IP address was flagged. You should never have been flagged. For someone to get banned, a customer really has to awful - like police report's have been filed awful. From what I can tell on your order, we are the ones who messed up.
To address your concern, I have unblocked your IP address, and if you have any trouble, my personal email address is [redacted]@uneeksupply.com. If you have ANY concerns, please contact me directly. I own the business or if you are a phone caller, XXX-XXX-XXXX.
For your next order, please use the code: postcard6 for a discount.
Again, I apologize. I have to go have a meeting with the staff now and see if we've done this stuff to anyone else.
Final Consumer Response /* (2000, 11, 2016/03/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/03/01) */
Customer ordered this item in December. The circuit breakers have a 30 day return period. He is way past the return period which is stated in the Return's policy when he purchased the item. Also, this item is a car audio circuit breaker. If...

this item left him stranded, then he was not using it for car audio which would void any warranty on it. At most, a defective Car Audio circuit breaker would leave him without music. He opened up a Revdex.com case because eBay would side us on this case.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The item's description is marketed as a circuit breaker. The description did not list the item as exclusively being limited to function in car audio applications.
It doesn't matter how the seller spins words. The item is faulty and does not function correctly as already explained.
The circuit went open due to the faulty item thereby electrically precluding the use of the vehicle's alternator forcing the vehicle to run on battery power.
This would leave anyone stranded by any electrical principle.
Whether or not ebay would have sided with the seller is speculatory and is simply an attempt at persuasive argument by the seller.

Final Business Response /* (4000, 9, 2016/03/04) */
The item is located in Ebay's Car Audio category. Regardless though, we warranty the item for 30 days. The customer is past the warranty period and the return period.