Unek Cabinetry & Renovations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ?

We have applied the second coat of finish for the consumer on October **, 2015.Because of the delay the consumer was credited $50.In addittion, the consumer is aware that as a courtesy to help expedite the job, we agreed to move the furniture out on day 1.The consumer is aware that returning would incur a charge.However, as a courtesy, the consume can feel free to contact us at her convenience and I will arrange for furniture to be returned to its correct location

We have applied the second coat of finish for the consumer on October **, 2015.Because of the delay the consumer was credited $50.In addittion, the consumer is aware that as a courtesy to help expedite the job, we agreed to move the furniture out on day 1.The consumer is aware that returning would
incur a charge.However, as a courtesy, the consume can feel free to contact us at her convenience and I will arrange for furniture to be returned to its correct location

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I reject the businesses response and still require a fullrefund.The business was totally unprofessional and would not leave my property untilthey were paid.I asked the representative to bill me and he said we do not billAlso his"technician" and "foreman" left my property in worseconditions then prior to their arrivalThe technician or foreman threw a soda cup at myproperty at the time of departure (Extremely uncalled for and unprofessional)Also after I threatened to take the company to litigation the representative'sanswer was "Wouldn't be the first time" showing that this company hasdone this to other customers.Also in connection to my wife being present at the time of the foreman'sarrival, it was stated that the foreman would be at the property within 10minutesIt took him minutes to arrive and my wife had to go back to work,my nanny was home and no one cared to show her the service being done.Also once the foreman arrived I was suppose to receive photos via text messageand I never received them.Also in connection to the businesses comment in connection to the size of thedriveway and the amount of hours it will take, If the job was done correctlyand in a professional manner I would have no problem paying any amount.In conclusion please review mystatement of how this "Business" left my property andplease make the decision that I am due a refund.I have tried to attach pictures but everytime there is a secure sever error I will try attaching in a separate message.Thank you,***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by At Your Service regarding complaint ID ***.Sincerely,*** ***

we have responded thoroughly in prior emails in regards to this customer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

The consumer and I had a lengthy conversation prior to sending anyone to there home.I reviewed the prices for the hourly service.The consumer told me that based upon the very large driveway, the work would most certainly take well over the three hour minimum.Upon the consumers concerns about the
work being done, I immediately sent over a foreman to inspect the work done, credit the consumer as necessary, and complete the serviceWhen the foreman showed up, at approximately three and half hours or so into the service,He said the technician was not far from being finished, and that at this stage of the service there were no issuesTo assure the consumers satisfaction I asked my foreman to stay at the job with the other gentlemen to make sure that everything finished well.In addition, as the consumer is aware of, his wife was suppose to be there when my foreman showed up to address her concerns.The consumer was not thereI assured her husband, who was not there, there were no issues at this time and that everything was CLOSE to being finishedThe consumer insisted that I immediately have the technicians pack up and collect $from the housekeeper.I said are you sure? Its ALMOST done he said pack up and have them leaveWe did as instructed.We have a signed agreement for the hourly service.The consumer has paid for three hours of service and although they were there for quite a bit longer, we are not holding the consumer responsible for any additional monies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is a horrible way for a business to respond and deal with an unhappy customer
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***