Uniboard USA Reviews (1)
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Uniboard USA Rating
Description: Building Material Suppliers
Address: 985 Corinth Rd, Moncure, North Carolina, United States, 27559-9740
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Uniboard did not honor their warranty claim. I will never purchase a product from Uniboard ever again, and would recommend others to not purchase from them either. I contacted Uniboard a few months ago, and was advised to contact another company cause they were not responsible for my product. After contacting that company they advised me that Uniboard was responsible. I contacted Uniboard again and spoke with a customer rep. who advised me what I needed to do to process the claim. After a month and half I have been told that my warranty claim will not be approved based on "install problem", but the installers was from one of Uniboards locations that sold their product. Spoke with that company and they said it should be covered under the manufacturers warranty. Explain that to the customer rep.and she said the claim is closed and she was not going to do anything else with it. This company is horrible, and has shown not to own up to there faulty product. /////Desired SettlementSince my product is not longer sold, based on the policy that Uniboard has they should replace my flooring. /////