Unifin

Initial Business Response / [redacted] (1000, 5, 2015/10/06) */ Contact Name and Title: [redacted] ***, EVP Contact Phone: XXXXXXXXXX Contact Email: ***@unifinrs.com There are a lot of allegations and bogus information in this complainants case description that I refuse to even addressThe creditor has been notified of your dispute, and your account has been closed and sent back to the creditor Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I spoke with various people last night and this morningI have recorded all calls and the business has the recorded calls as wellOn record, they have threatened me and pressured me to pay them money to an account that doesn't existThis is a scamThe man that I spoke with last said his name was [redacted] and he was the one who told me they ran my credit to get my personal informationThere is no dispute or creditorThey've obtained information about an old account attempting to scam money out of peopleThis is a small hole in the wall company that only makes 200k a year scamming off of old accountsThis response is unacceptable because they've been caught in a lieFirst [redacted] says they've never sold accounts to this companyThey've called and harassed me then when I call back no one is there to answer and a manager is unavailable

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

They call, wait for you to answers and then hang upYou are forced to call back and when you do they don't present themselves as debt collectors they just start spewing out your personal information, which I REFUSE to verify for someone who never told me who they wereWhen I asked for proof of debt they couldn't provide it and had to get mangament involvedAnd when they did it was debt I had already handledI still can't tell if the are debt collectors or scam artist

I would like to start by apologizing if you felt threatened or harassed in any wayAs we continue to investigate the allegations made by you regarding one of our representatives, I would like to assure you that your complaint has been noted and collection efforts have ceasedWe have asked the creditor to provide us with validation documents and will forward them to you once receivedWe will not resume collection efforts until we are able to furnish the requested validation documentsThis process can take up to four weeksIn the meantime if you have any questions please feel free to reach me directly to further assist youI can be reached at [redacted] Thank you

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. But I need to let you know that he had called my work again on 7/3/17 at 11:56 AM. I can't have calls here and he has been told. Please make sure that no calls are made here. Thank you Sincerely, [redacted]

I'd like to start by assuring you Unifin Inc is not a scamIf we were, we wouldn't be accredited with the Revdex.comPer the [redacted] debt collectors are not to provide information to an unauthorized third partyHence the third party disclosure laws, we are not to identify our selves as a debt collector unless we have verified we are speaking to the right partyOur representatives were only following the lawI appreciate your complaint as it is proof that we are complying by Federal statue and not just giving out information to individuals we are not able to identifyWe will not be calling your phone number in the futureRegards, Unifin Management

Initial Business Response / [redacted] (1000, 5, 2015/08/13) */ Contact Name and Title: [redacted] ***, EVP Contact Phone: XXX-XXX-XXXX Contact Email: ***@unifinrs.com I have reached out to the consumer's mother via telephone as requested, and have apologized on behalf of the company for not addressing her request when originally madeThe consumer's mother has given us permission to email her the validation documents as opposed to mailing them and will do so as soon as we have received them from the creditor Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/18) */ (The consumer indicated he/she ACCEPTED the response from the business.) This was all I asked for originallyI will be satisfied when the documents are received

We are sorry that you experienced a fraud, that someone used your information while receiving medical care in GeorgiaThank you for your comment that our representative was very nicePlease understand, there was no record of this debt being the potential fraud when we received the account to our officeAfter you claimed that you are victim of identity fraud, she did ceased collection immediately escalated a call to the fraud department as our representatives are required to do because our company takes serious steps to assist fraud claimsConcerning our Fraud Department representative, she immediately informed you that she needs to ask you questions necessary to report fraud to the creditorRegarding your rights under [redacted] Unifin Inc does not report this kind of debt to the Credit Reports, so please, if you wish verify is this affecting you and if you choose to do so, contact the entity that is reporting if it is reporting, as well consider this as not a Credit adviseThank you for providing your residence information and advising us that you have Identity Theft Report filled with *** and [redacted] , we are sorry that our Fraud Department Representative was not giving you customer service per our highest standards, she did following according to company's rules, after getting your information; Placed your account to "Cease collection activity", "Return the account to the Client", "Notify Client" and "Send Fraud letter to the victim" statusRegarding another statement you are making; Age of the debt, please understand, if the proof is there that this debt is a result of the fraud, you will not be responsible for it, no matter the age of said debt

Initial Business Response / [redacted] (1000, 5, 2015/10/08) */ Contact Name and Title: [redacted] ***, EVP Contact Phone: XXXXXXXXXX Contact Email: ***@unifinrs.com We apologize that we were not able to serve you to the best of our abilityWe have notified the creditor of your complaint and have closed and returned the account to them Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/09) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for giving my case back to the company

We would like to apologize if you felt like our representatives were rudeWe pride ourselves in being a complaint debt collection agency that adheres to all the laws and regulations that apply to our industryAs we continue to investigate your claims I would like to notify you that Unifin, Inc has ceased collection efforts on your account, and the account was returned back to the current creditorUnifin, Incwill not be contacting you in the future regarding this specific accountThank you