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UNIHostFee Reviews (5)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me To Whom It May Concern: Thank you for your quick action on my complaint against UNIHostFee I have received your forwarded message from the company and I agree with their statement I did receive two phone calls from the company and as promised they have refunded back to my credit card the amount of $as stated in their response I also appreciate the assistance your agency has provided in resolving this matter and I have learned another life message concerning responding to internet advertisements Best Regards, [redacted]

May 8, 2015Revdex.com Jefferson Street NE Suite AAlbuquerque, NM87109Re: *** *** *** - Complaint # ***To whom it May concern:We are in receipt of your notice regarding this customer.Thankyou for giving us the opportunity to respond to this complaint.Ms
***, purchasedan associate referral website online for $on August 20, The setup fee includes a fully customizable, five-page website reloaded with banner links to the associate companies she choseWe gave her the opportunity to choose an exclusive sub-domain, name for her website and included the registration in her setup fee,She was given a five-day evaluation period and agreed to pay a nominal hosting fee of $per month for as long as the wanted her website online, I have included the verbiage of our agreement below as displayed on our website:To redeem your spot, a nominal charge of $USD is needed for us to know that you are a real personUpon payment, you will receive instant access to your website for a five-day trial enrollment_ After your trial enrollment, in order to keep your website active and available on th Internet, you agree that your card will be charged $per month for hosting and maintenanceThere are no hidden fees and no long-term contracts_ You ma cancel an ime sim I b Gain our office toll-free at (888) 909-9531.Ms*** activated her website on August 20, and registered her domain name as *** Her website has remained online and fully functional, from its activation.Please be advised that our toll-free contact numbers are available on our website, as well as in Ms***'s administrative website, to include our hours of operationPlease be advised that she has never contacted us to cancel her agreement with, usYour notice of her complaint is the first we have received to indicate her aspirations to close her account.Despite her wholly gratuitous, disparaging assertions regarding our company, we felt itbest to contact her directly to try and, bring a satisfactory resolution to this matterDuring our conversation it was agreed that we would refund a significant portion of her hosting fees as an accommodationShe accepted our offer and her refunds have been processed totaling $She should receive her refunds within the next few days, depending on how quickly her card issuer posts credits. Sincerely, *** ***Dcirector of AdministrationUniHostFee.com***

Thank you for giving us an opportunity to respond to this complaint. Although the crux of Ms. [redacted] complaint is directed at another company that we merely provide hosting services for, we have processed a refund of her hosting fee and upgrade package totaling $89.90.We appreciate the...

assistance your agency has provided in resolving this matter.Best Regards

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  To Whom It May Concern:  Thank you for your quick action on my complaint against UNIHostFee.  I have received your forwarded message from the company and I agree with their statement.  I did receive two phone calls from the company and as promised they have refunded back to my credit card the amount of $89.90 as stated in their response.  I also appreciate the assistance your agency has provided in resolving this matter and I have learned another life message concerning responding to internet advertisements.  Best Regards, [redacted]

To Whom It May Concern:Thank you for making us aware of this matter; however Ms. [redacted] has not spent the referenced amount of money with our company. We provide the hosting services for her website only, and her last hosting fee of $29.95 was paid on 11/2/2015. We have continued to provide the...

hosting services for her website free of charge as agreed with her on 11/17/2015.We have forwarded this matter to the company she has an account with so they may follow up with her.Best Regards

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Address: 369 Montezuma Ave Suite 576, Santa Fe, New Mexico, United States, 87501

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www.unihostfee.com

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Shady, yet now dead: once upon a time this website was reported to be associated with UNIHostFee, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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