Unik Security & Pos, Inc

This is abseloutly the worst company I have ever done business withMy fire department ordered locks from the company and immediealty began having issues with the companyOnce the locks arrived they were not able to be programmed so we had to ship all items backAfter approximately weeks we received the locks again and was finally able to program them After all locks were programmed we were finally able to move forward attempt to install them however we soon learned they were not capable of being installed on any door due to a design issueWe contacted the company back and requested an RMA number so they could be returned and was advised by an employee they would email us the information for return After approximately a month and not hearing back we again contacted the company and requested the information however this time we received an email advising they could not issue a return authorization If you plan on doing business with a lock company I strongly advise looking elsewhere they will tie everything up so that an item can not be returned

I purchased a set of electronics locks and access control system in Sept for $for a new building in South San Francisco, California In Sept 2017, I asked the company about returning of the products I purchased totaling $ They agreed to refund the original purchase price minus 30% restocking fee which I agreed They issued a RMA *** on 9/11/ I promptly returned the product I contacted them on Nov 29, because I did not received a refund of $ They said they cannot send a check, but need my credit card info, and someone will call me Nobody called I called them again in Jan and give them my credit card info I did not receive any refund to my credit card until now