Union National Life

From: Hung [redacted] [mailto:[email protected]] Sent: Thursday, October 27, 1:PM To: drteam Subject: Revdex.com Case # [redacted] ? October 27, ? To Whom It May Concern, ? On October 17, 2016, Ms [redacted] posted a complain on our [redacted] page regarding the gift certificatesWe already apologized to Ms [redacted] for the inconvenience on October 20, on [redacted] before receiving this letter from the Revdex.comBon Appetit Cafe had a change of ownership since April and we are no longer honor or sale any gift certificateAccording to Ms [redacted] post "As a side note-food and service not as good as original cafe"

From: Hung *** [mailto:[email protected]] Sent: Thursday, October 27, 1:PM To: drteam Subject: Revdex.com Case #*** ? October 27, ? To Whom It May Concern, ? On October 17, 2016, Ms *** *** posted a complain on our *** page regarding
the gift certificatesWe already apologized to Ms *** *** for the inconvenience on October 20, on *** before receiving this letter from the Revdex.comBon Appetit Cafe had a change of ownership since April and we are no longer honor or sale any gift certificateAccording to Ms*** post "As a side note-food and service not as good as original cafe"

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint?
Bon Appetite Café accepted? payment for? the purchase of two gift certificates.? Even if the ownership changed Bon Appetite Café they need to honor what was paid for.? The business name did not change and neither did the menu? We are not talking a lot of money here - $30.00.? What is more important now is the business ethics of this company
Regards,
*** ***
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