[redacted] I am in receipt of Complaint ID [redacted] wherein [redacted] (** [redacted] ) clai [redacted] she has previously disputed her account with [redacted] Collections (***) directly [redacted] has never received a dispute or request for validation directly from ** [redacted] Therefore, this complaint has triggered the investigation processes with the original creditor Once verification is provided by the original creditor, it will be sent directly to ** [redacted] Thank you for your time and consideration in this matter [redacted] ***Manager of Quality Assurance [redacted] ***
[redacted] I am in receipt of complaint ID [redacted] where [redacted] (Ms**) wants an item that was paid removed from her credit report The item was reported by the [redacted] ) as paid in full on July 28, Unique Management Services (UMS) requested the account be removed from the consumer reporting agencies on August 7, 2015, as UMS performs this function twice a month The account should no longer be on her report If it appears still, she will need to address that with the consumer reporting agencies As a courtesy, UMS will send the remove flag again to the consumer reporting agencies on August 24, UMS believes all appropriate actions have been taken on Ms**’s account and considers this complaint resolved [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
[redacted] Conciliation Department, Unique Management Services (UMS) is in receipt of the above referenced compliant by [redacted] [redacted] (Ms***) UMS previously sent Ms [redacted] three letters informing her of a past due balance with the [redacted] Library (Library) on February 29, 20**, March **, 20**, and May 27, 20** All of these letters were mailed to [redacted] None of them were returned as undeliverable Additionally, UMS attempted to contact Ms [redacted] via telephone on March 21, 20**, March 28, 20**, May 1, 20**, and May 7, 20** There was no answer at any of these times UMS did contact Ms [redacted] via telephone on May **, 20** Ms [redacted] said she was driving and did not want to stay on the line However, she did state that she would take care of the balance with the Library The Library reported on March **, [redacted] that materials were retuned bringing the balance down to the current $that is due The account was referred to the consumer reporting agencies on July 24, 20** This complaint is the first UMS has heard of Ms***’s dispute of the balance due Therefore, UMS has begun the dispute investigation process with the Library and will provide verification of the amount due to Ms [redacted] upon completion of the investigation Thank you for taking the time to investigate this complaint and allowing UMS the opportunity to respond [redacted] Manager of Quality Assurance
[redacted] I am in receipt of Complaint ID [redacted] wherein [redacted] (** [redacted] ) clai [redacted] she has previously disputed her account with [redacted] Collections (***) directly [redacted] has never received a dispute or request for validation directly from ** [redacted] Therefore, this complaint has triggered the investigation processes with the original creditor Once verification is provided by the original creditor, it will be sent directly to ** [redacted] Thank you for your time and consideration in this matter [redacted] ***Manager of Quality Assurance [redacted] ***
[redacted] I am in receipt of complaint ID [redacted] where [redacted] (Ms**) wants an item that was paid removed from her credit report The item was reported by the [redacted] ) as paid in full on July 28, Unique Management Services (UMS) requested the account be removed from the consumer reporting agencies on August 7, 2015, as UMS performs this function twice a month The account should no longer be on her report If it appears still, she will need to address that with the consumer reporting agencies As a courtesy, UMS will send the remove flag again to the consumer reporting agencies on August 24, UMS believes all appropriate actions have been taken on Ms**’s account and considers this complaint resolved [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
[redacted] Conciliation Department, Unique Management Services (UMS) is in receipt of the above referenced compliant by [redacted] [redacted] (Ms***) UMS previously sent Ms [redacted] three letters informing her of a past due balance with the [redacted] Library (Library) on February 29, 20**, March **, 20**, and May 27, 20** All of these letters were mailed to [redacted] None of them were returned as undeliverable Additionally, UMS attempted to contact Ms [redacted] via telephone on March 21, 20**, March 28, 20**, May 1, 20**, and May 7, 20** There was no answer at any of these times UMS did contact Ms [redacted] via telephone on May **, 20** Ms [redacted] said she was driving and did not want to stay on the line However, she did state that she would take care of the balance with the Library The Library reported on March **, [redacted] that materials were retuned bringing the balance down to the current $that is due The account was referred to the consumer reporting agencies on July 24, 20** This complaint is the first UMS has heard of Ms***’s dispute of the balance due Therefore, UMS has begun the dispute investigation process with the Library and will provide verification of the amount due to Ms [redacted] upon completion of the investigation Thank you for taking the time to investigate this complaint and allowing UMS the opportunity to respond [redacted] Manager of Quality Assurance