Unique Rewards

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

From: [redacted] Date: Wed, Dec 23, at 2:PMSubject: Re: Revdex.com Message re: [redacted] ComplaintTo: [redacted] Hello [redacted] Thank you for contacting us and letting us know about the complaint.We have already made it out with the issue and just sent [redacted] (the member of our website who filed a complaint) the checkwith paymentAlso, we emailed [redacted] about it and presented ourapologiesThe point of the issue was that the order had not beenprocessed because of a technical error on our server processingpayment orders.Our tech person has already fixed it to prevent such situations in thefuture, so now all the payment orders shall be processed timely.Thanks,Oleg G***, CEOUniqueRewards.com, Inc

From: [redacted]Date: Wed, Dec 23, 2015 at 2:37 PMSubject: Re: Revdex.com Message re: [redacted] ComplaintTo: [redacted]Hello [redacted]Thank you for contacting us and letting us know about the complaint.We have already made it out with the issue and just...

sent [redacted] (the member of our website who filed a complaint) the checkwith payment. Also, we emailed [redacted] about it and presented ourapologies. The point of the issue was that the order had not beenprocessed because of a technical error on our server processingpayment orders.Our tech person has already fixed it to prevent such situations in thefuture, so now all the payment orders shall be processed timely.Thanks,Oleg G[redacted], CEOUniqueRewards.com, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Several messages from [redacted]. with a question about the delay in payment came to our contact email, and our employee replied to all of them. The payment by check was sent to him last week and we told about it in the previous email of December 1, which was sent to [redacted]...

that was indicated in the member's profile. He might not check his incoming emails in it and was waiting for a reply to his second email - [redacted] consequently, he didn't see the reply about sending the check and made a complaint. The check has to come shortly.

Hello,[redacted] received the payment to the amount of $20.27 via [redacted] on April, 4. The [redacted] account the payment was sent to is [redacted]@protonmail.com. The payment was successful and the money was added to his [redacted] account. Transaction ID: [redacted]'s...

account with UniqueRewards has not been banned and he is still our member.On April, 10 our support team replied him via Facebook the following:---Hello [redacted]! Unfortunately, our system indicates your emails on [email protected] weren't delivered. Please send us a screenshot of the problem mentioned and we'll definitely help you.---We think that for some reason the email hasn't reached the user so he made a wrong conclusion.Thank you,Oleg G[redacted], CEOUniqueRewards.com, Inc.