[redacted]14522 Carolina Hallow LaneHouston, Texas 77044 Ref: Claim #[redacted] Dear Ms. [redacted], Inc. is in receipt of your complaint and proposal to resolve this matter.After reviewing the tenant's rental history, transaction sheet and staff photos, and...
in the sole interest of resolving this matter, I would like to propose that Brookside Meadows waive the $15 cleaning fee for bedroom 4, the $30 fee for the common area, and the $145 painting charge for room 4 (without prejudice). The additional refund totals $190.If you are in agreement a refund check in the amount of $190 will be issued within 72 hours of your approval.Kindest regards, *. Michael [redacted], Inc.
NoI have not received a refund from Brookside Meadows
[redacted]14522 Carolina Hallow LaneHouston, Texas 77044 Ref: Claim #[redacted] Dear Ms. [redacted], Inc. is in receipt of your complaint and proposal to resolve this matter.After reviewing the tenant's rental history, transaction sheet and staff photos, and...
in the sole interest of resolving this matter, I would like to propose that Brookside Meadows waive the $15 cleaning fee for bedroom 4, the $30 fee for the common area, and the $145 painting charge for room 4 (without prejudice). The additional refund totals $190.If you are in agreement a refund check in the amount of $190 will be issued within 72 hours of your approval.Kindest regards, *. Michael [redacted], Inc.