Unique Uniforms

Attached is a copy of the gift certificate as issued to [redacted] We have verified that, to date, it has not yet been used Upon review of the regulations for gift certificates, we will reissue the gift certificate in the original amount of $with the original expiration date of August 20, A stipulation will be added that this reissued gift certificate will be completely null and void if not redeemed for merchandise only on or before August 20, 2016, as permitted by law

Attached is a copy of the gift certificate as issued to [redacted].  We have verified that, to date, it has not yet been used.  Upon review of the regulations for gift certificates, we will reissue the gift certificate in the original amount of $75.00 with the original expiration...

date of August 20, 2014.  A stipulation will be added that this reissued gift certificate will be completely null and void if not redeemed for merchandise only on or before August 20, 2016, as permitted by law.

Review: I purchased a $75.00 gift certificate for my daughter. Time frame was probably late 2013. She had misplaced the certificate and when in September/October, 2014 I went to the store to check that the certificate was on file and available for my daughter to use, I was informed that the certificate had expired in August, 2014. My $75.00 was gone. I questioned how it could expire and I was told that it was not a gift card and could, therefore, expire.Desired Settlement: I was very affronted by the attitude my inquiry was met with. This was not a coupon. This was my actual money. My daughter had ordered uniforms here and I had previously purchased a gift certificate for her that she did use. We were established customers. I no longer wish to patronize this establishment. I want my $75.00 returned to me.

Business

Response:

Attached is a copy of the gift certificate as issued to [redacted]. We have verified that, to date, it has not yet been used. Upon review of the regulations for gift certificates, we will reissue the gift certificate in the original amount of $75.00 with the original expiration date of August 20, 2014. A stipulation will be added that this reissued gift certificate will be completely null and void if not redeemed for merchandise only on or before August 20, 2016, as permitted by law.