Purchased a [redacted] for duct cleaning for $ Was well aware that this was going to be a bait and switch but needed my vents cleaned and knew going rate for service Person came and of course told me that the last person who cleaned my vents did such a horrible job that he could not perform the $service and that it would cost $ I accepted this price only because I didn't feel like arguing and I needed the vents cleaned Problem came in when he refused to count the $that I paid for the [redacted] against the $ I have contacted [redacted] to get a refund We will see what happens Low life scam artist
United Air Control and team has made a great commitment mto serving my family and I during the hottest days and coldest day the business owner is a hard working dedicated technician who loyalty and honesty is reason I will always refer others and use united as my service provider , I am happy to say that I am pleased and happy to be serviced by a company that puts their customer first and I feel great about the overall service
Complaint: [redacted] I am rejecting this response because: On Nov 5th, UAC removed the oversized furnace from my home then pulled the smaller replacement furnace model 58STAfrom their truck I immediately informed UAC the furnace they brought was not the correct model UAC NEVER COMMUNICATED TO ME WHAT MODEL FURNACE THEY WOULD BRING AS A REPLACEMENT UAC refused to obtain the correct model furnace and insisted I choose between the original oversized furnace 58STAand incorrect smaller model, 58STASince my furnace was removed, I was given no choice, I was forced to have the incorrect model installedI still do not have a properly working furnace Sincerely, Wally ***
Purchased a [redacted] for duct cleaning for $ Was well aware that this was going to be a bait and switch but needed my vents cleaned and knew going rate for service Person came and of course told me that the last person who cleaned my vents did such a horrible job that he could not perform the $service and that it would cost $ I accepted this price only because I didn't feel like arguing and I needed the vents cleaned Problem came in when he refused to count the $that I paid for the [redacted] against the $ I have contacted [redacted] to get a refund We will see what happens Low life scam artist
United Air Control and team has made a great commitment mto serving my family and I during the hottest days and coldest day the business owner is a hard working dedicated technician who loyalty and honesty is reason I will always refer others and use united as my service provider , I am happy to say that I am pleased and happy to be serviced by a company that puts their customer first and I feel great about the overall service
Great companyOur air duct system looks amazingWe will be using them in the future
Complaint: [redacted] I am rejecting this response because: On Nov 5th, UAC removed the oversized furnace from my home then pulled the smaller replacement furnace model 58STAfrom their truck I immediately informed UAC the furnace they brought was not the correct model UAC NEVER COMMUNICATED TO ME WHAT MODEL FURNACE THEY WOULD BRING AS A REPLACEMENT UAC refused to obtain the correct model furnace and insisted I choose between the original oversized furnace 58STAand incorrect smaller model, 58STASince my furnace was removed, I was given no choice, I was forced to have the incorrect model installedI still do not have a properly working furnace Sincerely, Wally ***