Initial Business Response /* (1000, 5, 2015/10/05) */
We have received your complaint, however, you did not provide us with the name of our possible insured nor the company they are insured withWe are United Auto Insurance Agency located in Chicago, IlPlease make sure you are contacting the
correct agency and provide us with the name of our possible insured, which needed in order to be of any assistanceIf you have contacted us in error please remove this complaint from our records
Thank You
*** Auto Insurance
*** ***
Initial Business Response /* (1000, 11, 2015/09/30) */
Please be advised we have received your complaint whoever, the complaint was filed in Phoenix, AZ, we are located in Chicago, Illinois we do not insure in the state of ArizonaPlease check your records and verify you are contacting the correct
agencyWe are United Auto Insurance AgencyIf you feel you have contacted the correct agency, please provide us with the name of our insuredIf this complaint was misdirected to our agency please remove from our records
Thank You
United Auto Insurance
***-Manager
I have spoken with *** *** regarding his insurance coverage, the matter in question has been resolved. *** ***'s policy is paid in full through 11/13/16, providing no changes are made to his policy. If I can be of any further assistance please do not hesitate to contact our
office.Thank You,United Auto Insurance*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me provided they do indeed send a $refund as they said they wouldSincerely, *** ***
Ms. [redacted] is currently insured with [redacted] Insurance. Upon receipt of your letter, our office contacted [redacted] Insurance to find out the status of Ms. [redacted] claim.[redacted] Insurance advised us they were not refusing to pay Ms. [redacted] claim, as per her complaint. Ms. [redacted] has a...
$500.00 deductible on her comprehensive and collision coverage; the damages were estimated at $498.98. This is under her $500 deductible. Per [redacted] all Ms. [redacted] needs to do is make an appointment for repairs and if any loss related damages were missed they would be covered.If any further questions regarding this claim please direct them to [redacted] Insurance . We respectfully request this complaint be removed from our records. Thank YouUnited Auto Insurance[redacted]- Manager
Complaint: [redacted]
I am rejecting this response because: the auto repair company that my car was sent to has refused to repair my trunk that was damaged during the break in of my car. The 498 only is covering what has been noted as not normal wear and tear. There was nothing wrong with my trunk prior to the break in. Also how can the repair shop know all that was damaged on the car when it was not start able. After the attempt to steal the car failed there was parts removed from the Car. The repair shop told me that they were told to put a new ignition switch in and replace the door control panel. Not to repair the damaged door that was pried open with a crow bAr or something. That does not honor the full coverage agreement that I have. Full coverage should cover all damage that was done to my vechicle. Not what convently fall under the deductible. They also refused to repair my slag mom the car, claiming that it was put on the car after purchase. When I bought the car ghe alarm was on it already. I just want my car repaired according to my agreement with United auto. Who united Uto subcontracts with has nothing to do with me I purchased insurance from United auto insurance not direct whoever. I feel scammed and cheated.
Sincerely,
[redacted]
Initial Business Response /* (1000, 5, 2015/10/05) */
We have received your complaint, however, you did not provide us with the name of our possible insured nor the company they are insured withWe are United Auto Insurance Agency located in Chicago, IlPlease make sure you are contacting the
correct agency and provide us with the name of our possible insured, which needed in order to be of any assistanceIf you have contacted us in error please remove this complaint from our records
Thank You
*** Auto Insurance
*** ***
Initial Business Response /* (1000, 11, 2015/09/30) */
Please be advised we have received your complaint whoever, the complaint was filed in Phoenix, AZ, we are located in Chicago, Illinois we do not insure in the state of ArizonaPlease check your records and verify you are contacting the correct
agencyWe are United Auto Insurance AgencyIf you feel you have contacted the correct agency, please provide us with the name of our insuredIf this complaint was misdirected to our agency please remove from our records
Thank You
United Auto Insurance
***-Manager
I have spoken with *** *** regarding his insurance coverage, the matter in question has been resolved. *** ***'s policy is paid in full through 11/13/16, providing no changes are made to his policy. If I can be of any further assistance please do not hesitate to contact our
office.Thank You,United Auto Insurance*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me provided they do indeed send a $refund as they said they wouldSincerely, *** ***
Ms. [redacted] is currently insured with [redacted] Insurance. Upon receipt of your letter, our office contacted [redacted] Insurance to find out the status of Ms. [redacted] claim.[redacted] Insurance advised us they were not refusing to pay Ms. [redacted] claim, as per her complaint. Ms. [redacted] has a...
$500.00 deductible on her comprehensive and collision coverage; the damages were estimated at $498.98. This is under her $500 deductible. Per [redacted] all Ms. [redacted] needs to do is make an appointment for repairs and if any loss related damages were missed they would be covered.If any further questions regarding this claim please direct them to [redacted] Insurance . We respectfully request this complaint be removed from our records. Thank YouUnited Auto Insurance[redacted]- Manager
Complaint: [redacted]
I am rejecting this response because: the auto repair company that my car was sent to has refused to repair my trunk that was damaged during the break in of my car. The 498 only is covering what has been noted as not normal wear and tear. There was nothing wrong with my trunk prior to the break in. Also how can the repair shop know all that was damaged on the car when it was not start able. After the attempt to steal the car failed there was parts removed from the Car. The repair shop told me that they were told to put a new ignition switch in and replace the door control panel. Not to repair the damaged door that was pried open with a crow bAr or something. That does not honor the full coverage agreement that I have. Full coverage should cover all damage that was done to my vechicle. Not what convently fall under the deductible. They also refused to repair my slag mom the car, claiming that it was put on the car after purchase. When I bought the car ghe alarm was on it already. I just want my car repaired according to my agreement with United auto. Who united Uto subcontracts with has nothing to do with me I purchased insurance from United auto insurance not direct whoever. I feel scammed and cheated.
Sincerely,
[redacted]