United Auto Recovery

12-4-- UDA has processed a request for credit back to the patient's credit cardThis should be resolved within weeks of today

[A default letter is provided here which
indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12517317, and find that this resolution is satisfactory to me. Check for full amount received earlier this week.Would have preferred they credit credit card used instead of check but since awaiting action since August, am happy now to have monies returned and bills paid. Thank you very much for your efforts and concern. Merry Christmas and a Happy New Year!! Kind regards, Randy ***
***
*** ***

I recently had an auto taken by this company. While this is an unpleasant ,stressful situation and the repo man was rude and scary, the others I spoke with were polite and helpful. I was able to get my auto back at no cost to me(I took all my personal belongings out of the car before it was taken). If this happens to you-act quickly, work with your finance company-there is a time limit. Taking cars from people in bad situations is a nasty job. I could not do it and sleep at night. At least the people I dealt with were kind and polite. Not professional, just nice.

UDA is currently reviewing the complaint through the Quality Improvement Committee and will respond within 1 week.Thank you