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United Auto Repair & Smog

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Reviews United Auto Repair & Smog

United Auto Repair & Smog Reviews (3)

Review: I went to buy a car for my daughter from a dealership in watt and Carmichael .they took me to another place to see a car for sale that was a Toyota Corolla 2004 and my daughter and me we were looking for newer model . The dealers name is [redacted] and he told me that he has another car in his lot. My daughter and me agreed with [redacted] to go and see another car for him it was a Hyundai in another lot. We went with [redacted] to the third place where the car was inside a closed garage he opened the door I saw the Hyundai and My daughter didn't like it .And than another person was their in the same place he introduced him self Mr [redacted] and he start showing us cars in the auction and he said that he can get it for us in agood price. We agreed with him on Mercedes 300c 2008 that have around 80000 miles on it and he promised that it will be a green light car whichever without car accident or mechanical problem. And he asked for deposit 2000$ . I gave him a check of 2000$ that indicate that this is a deposit for Mercedes 2008 c 300 he said that he will put the offer on it and will bring it on Tuesday and he promised my daughter that she will get it at that day and will pay the rest of the price.On Tuesday I called him he answerd and he talk me that he s busy and will call me back in five minutes. I waited hour and a half he didn't, call . I drove my car to [redacted] and he was there . I asked him what happened with the car he said that the car was not good and he put another offer on different car that had 60000 miles and I will be for 11800$ I tald that I cannot afford that much and my budget is lower than that and would like to get my deposit back the tow thousand dollars. He said when I will get the money back from the auction I will give your money back. I was checking with the dealers who goes to the auction and they said that was not wright this is not how it works and this guy's taking advantage of you and they do not take deposit . I was confused and decided to not trust this guy .Desired Settlement: I do not have any confidence or interest in buying a car through the third person Mr [redacted] . I need the tow thousand dollars back that I paid in check for Mr [redacted] the manager of [redacted]. And that was deposit for Mercedes C 300 Model 2008 that I suppose to get it on Tuesday October, 27 2015 and the car was not provided. I have copy of Document so I can provide.

Consumer

Response:

Response taken by phone: United Auto Repair & Smog located [redacted] is the company I want to file a complaint against. They gave me a check today, but I went to deposit the check and they had no funds in the check. I need my money back $2,000!!!

Review: purchase [redacted] 2002 on 4/20/15 then noticed oil leak they took car to United Auto repair [redacted] Sac. picked up car the car was shaking going on and off took to own mechanic the said the motor was not mounted wires not connected and oil had pieces of metal to United auto they wanted to take it back to their repair shop didn't trust them. I asked about the registration it has been 2 months nothing from DMV the car never passed smog. 6/26/15 car broke down in middle of road we towed it home contacted auto sales they had the car towed to their repair shop gave us a loner car that also broke down. the mechanic called us his name is [redacted] was yelling at us to bring his car back to his shop or he will call the police, we went back and he had our [redacted] engine on the ground saying we need to pay him money now or he will throw us and our car in the street. I tried to talk to him its not right we bought the car now we have to pay more he refused to talk to me. my son got scared and gave him 300.00 dollars....they let us take the loner car and we have not heard from them for week and a half. They sold us a car that cannot pass smog and keeps breaking down. and treated us horrible.Desired Settlement: we want a refund for the car and repair cost or possible a car that runs. please help us. thank you

Review: Timeline:On March 30th, 2015 I went into united auto repair and smog shop to inspect my vehicle that had a rough engine sound and grinding noise when driving on low speed. A 2007 [redacted] Passat station wagon.The manager of the shop in the name of [redacted] or [redacted] like he introduced himself who said he specializes in German cars told me I need to do the timing belt and also replace few parts in the head of the engine. ( something that has to do with the cylinders).He said he will charge me $1500 and that should fix the problem guaranteed.I asked are you sure this will fix the problem with the noisy engine and the oil that is low he said sure I am an expert. He also told me I need to leave the car for a few days.Three days later on April 1 I brought a friend that had a problem with his [redacted] Taurus and actually recommended the place for my friend to get his car fixed.The same guy charged me another $300 for the job that should cost much less comparing to other places. He said it was a lot of work and he have to charge that because of the parts and labor.Two days later on April 3 we realize that my friend has a bad leak of oil from his car and went back to the mechanic to fix the problem. He mentioned it was something small that they forgot to do and it is nothing that should be fine now. Two days later my friend called me and said his starter won't start anymore and he don't know what to do.After taking it to another guy we realized that the mechanic on United auto repair and smog did not put the screws back in the starter assembly.After we tell tightened the screws ourselves the starter worked like a charm.Nine days later on April 9, 2015 they finally was able to get my car back after the mechanic mentioned he drove over 100 miles with the car just to make sure it is fixed.I got my car back paid the guy another $700 and took off.[redacted] or "[redacted]" never even gave me a receipt for my payments and ever since then the car smells like burning oil still making noise at low and high speeds, and I end up filling up a quart of full synthetic oil every 3 to 4 days.Ever since then I've been at his place over 10 times every time he's telling me that we need to put some more oil and wait with it, it feels like he's just pushing me forward and forward with this in order to wear me down and give it up. I'm not sure this guy is even licensed because it doesn't show the license number anywhere in the shop.Last time I was there he told me I will have to replace my engine and it will cost more money to do that.I don't know what to do anymore I am very frustrated and feel like I've been used please help me.Desired Settlement: would like a full refund for what I paid for the repair which is $1800.just becuse ive been there so many times after and no one wants to help me.they keep on "buying time"

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Description: Auto Repair - Maintenance

Address: 3145 Arden Way, Sacramento, California, United States, 95825

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