To Whom It May Concern, At Avada of NC, we offer financing through [redacted] with the option of plans; months with no interest, months with 14.9% interest and months with 14.9% interestAt the time of purchase, Harrison [redacted] was offered and received a thorough explanation of the choices of financing options with [redacted] The clinician completed the Promotional Plan Selection Slip that clearly shows the selection of 14.9% interest and the month plan selectionA promotional period was not indicatedThe patient signed and dated that form and signed the credit card receipts with the plan #circledThe clinician explained that in conjunction with the signed form and receipt, she reviewed and reiterated what plan that the patient had selected, which was years (months)Additionally, as a practice, she circles the plan number on the receipt as an extra precautionary measure to ensure the patient understands which plan they are agreeing toThe related documents are attached to this response After a thorough managerial review of the case, it has been determined that the documents in place are binding and no wrong doing occurredAt best, a misunderstanding may have occurred, but all procedural practices to avoid such a situation were followedThe loan cannot at this time be alteredAt Avada, it is our mission to serve the hearing impaired with the highest degree of integrity, professionalism, ethics, technology and service available to ensure the highest patient satisfactionWe look forward to seeing Mr [redacted] in the office for service of his new hearing instruments [redacted] , Regional Director Avada of North Carolina
To Whom It May Concern, At Avada of NC, we offer financing through [redacted] with the option of plans; months with no interest, months with 14.9% interest and months with 14.9% interestAt the time of purchase, Harrison [redacted] was offered and received a thorough explanation of the choices of financing options with [redacted] The clinician completed the Promotional Plan Selection Slip that clearly shows the selection of 14.9% interest and the month plan selectionA promotional period was not indicatedThe patient signed and dated that form and signed the credit card receipts with the plan #circledThe clinician explained that in conjunction with the signed form and receipt, she reviewed and reiterated what plan that the patient had selected, which was years (months)Additionally, as a practice, she circles the plan number on the receipt as an extra precautionary measure to ensure the patient understands which plan they are agreeing toThe related documents are attached to this response After a thorough managerial review of the case, it has been determined that the documents in place are binding and no wrong doing occurredAt best, a misunderstanding may have occurred, but all procedural practices to avoid such a situation were followedThe loan cannot at this time be alteredAt Avada, it is our mission to serve the hearing impaired with the highest degree of integrity, professionalism, ethics, technology and service available to ensure the highest patient satisfactionWe look forward to seeing Mr [redacted] in the office for service of his new hearing instruments [redacted] , Regional Director Avada of North Carolina