United Capital Source, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The CEO of the company is incorrect in stating that the Attorney General told me that "it was a waste of time" and that I chose to go to the Revdex.com The CEO is very mistaken in that aspect However, since this is the route that he has chosen to take, we shall move forward In regards to being in the negative, the representative was made well aware of that when we started the application process and in-fact continued to PROMISE funding the next day I spoke with the underwriter after all of this and he informed me that this company has a history of deceiving people in the initial stages of the application I would like the CEO to provide the name of the assistant attorney generals that he spoke to in both Wyoming and New York that informed him that it was a waste of my time, as I believe that he is making this up The company did mail me my file back and I have full copies of all information available from my end I would also add that I did not "flip out" until the lies were continued until the CEO decided to take my call and back track immediately on what was promised and informed me himself that the situation was not handled correctly by his employees
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To whom it may concern: This merchant applied and was approvedUpon bank verification he was negative funds in his business account and the underwriter then advised us this was a deal could not be funded and/or we would need to wait until he does not have negative bank balancesThis is a merchant who hasn’t lost any money from this application with usHe claims we wasted his time but what about our time and money that was wasted underwriting his file? Instead of understanding his own situation he put himself in and taking the necessary steps to fix his negative bank balances, he chose to blame usWe did not make his business bank account negative, he did and is solely responsible for the consequences of having negative bank balances, and in this case it was getting declined for business funding I imagine if his file was clean he could go anywhere else and get approved for a business loanAssuming that is the case, what is the issue? To be clear, our company only makes money when we fund a deal, our goal is to always fund a deal when it makes financial senseHis file looked like it would be one that would have challenges paying us back due to their negative bank days so we had no choice but to declineFrom an underwriter’s point of view this file was extremely risky with the negative bank balances so they chose to decline because they saw a high probability of non-paymentWhenever a deal is declined we make no money, our time is wasted, we incur the expense to underwrite the deal and we pay for the advertising costs to bring in the customerIt would be senseless for us to intentionally decline files and lie to merchants, we would be out of business if that was happening regularly as this merchant is statingWe have no other complaints in almost years of being in businessWhat we do have many star reviews, and many of them are for George and the great service he provides his customers This merchant did tell me he spoke to the attorney general and that the attorney general said he was wasting his timeI don’t know the name of the attorney general he spoke to but I do know we provided our lawyer’s info per his request and he never followed up with our lawyer Our email exchange with the merchant is below, we were nothing but courteous to this merchant as we are with all of our merchants, but no lender can fund a merchant with negative bank balances because of the extremely high risk of non-paymentWe hope this response clarifies the situation and we truly do wish the merchant the best of luck in maintaining positive bank balances and obtaining funding for their business

Unfortunately this merchant is not happy because they did not qualify for fundingThey were untruthful to us about their numbers, when it came down to fund their account, their account was negativeThey did not advise us that the account was negative beforehand, therefore we cannot fund a negative
accountWhen we told him this he completely flipped out and tried m to call the Attorney GeneralWhen he did call the attorney general they told him it was a waste of time and he should not pursue this, and now he is going to Revdex.com instead Thank You, Jared W*** Founder/CEOUnited Capital Source

I am sorry he feels this wayWe have never gotten a complaint beforeOur employees never guarantee someone funding without the file being Underwritten, there is no way for us to know anything beyond what a client tells us on the phone so until we verify info we generally do not say this will be
100% approvedHe also is in used car sales which is VERY high risk for us, *** *** is a *** here and alerted him of this. With all that being said this merchant submitted us paperwork, he also shopped with 7+ other lenders because when we pulled credit we saw all of the other credit pullsI am guessing everyone may have had a tough time underwriting the file due to industry and credit. He is in a high risk industry which we alerted him aboutI would be happy to speak with him directly and shed some light on thisMy phone number is ###-###-####If you look at our review *** is the top person on thereI am very sorry this client had a bad transaction and I would again be more than happy to speak to him and offer guidanceWe in no way want ANY bad reviews

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I disagree with the whole statement of the company.  They did say it was funded.  George continued to guarantee that the money would be placed in my account the same day.  He continually lied as did the rest of the management team there.  They would not provide any information and when I asked for my file, I received a envelope with papers that were all out of place and order.  The did not send the e-mails that they say that they had nor did they send the information regarding their legal counsel.  The counsel they provided the name and number for refused to speak to me.  The attorney general never said I was wasting their time and since this company claims that all of the conversations are recorded, I would love to have a copy of all of the conversations.  This company has done nothing to solve the issue and continually sends me e-mails to this day offering funding.  I feel that they are nothing short of a scam.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]