United Capital Source

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I disagree with the whole statement of the company.  They did say it was funded.  George continued to guarantee that the money would be placed in my account the same day.  He continually lied as did the rest of the management team there.  They would not provide any information and when I asked for my file, I received a envelope with papers that were all out of place and order.  The did not send the e-mails that they say that they had nor did they send the information regarding their legal counsel.  The counsel they provided the name and number for refused to speak to me.  The attorney general never said I was wasting their time and since this company claims that all of the conversations are recorded, I would love to have a copy of all of the conversations.  This company has done nothing to solve the issue and continually sends me e-mails to this day offering funding.  I feel that they are nothing short of a scam.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

It seems like they operate out of home, so unprofessional of handling business issues, it seems to me that they're in business strictly to make money !! Customer service level is 0 !!almost impossible to get in touch with someone to discuss my balance information! It took us almost 10 days to get balance on the our loan account !!! I would never advice anyone to do business with this company and if you are already with this company I am sure you probably have bad experience already!! In my personal opinion and my experience as a consumer stay away from United capital source. Horrible customer service and horrible interest rate.

Review: I have applied for small business loan with this company and before I did anything I have called them and I ask them if I will be approved however called and I spoke with [redacted] she took my application over the phone and she said well I am 100% you will be approve there's I don't see no reason why you wont be and I did what she told me and than after view day of calling and sending emails never heard back from them however I kept calling them till I got hold of her she said I am 90% declined because the underwriter did like my business they were very rude and there customer service is sucksDesired Settlement: Finish the job

Business

Response:

I am sorry he feels this way. We have never gotten a complaint before. Our employees never guarantee someone funding without the file being Underwritten, there is no way for us to know anything beyond what a client tells us on the phone so until we verify info we generally do not say this will be 100% approved. He also is in used car sales which is VERY high risk for us, [redacted] is a [redacted] here and alerted him of this. With all that being said this merchant submitted us paperwork, he also shopped with 7+ other lenders because when we pulled credit we saw all of the other credit pulls. I am guessing everyone may have had a tough time underwriting the file due to industry and credit. He is in a high risk industry which we alerted him about. I would be happy to speak with him directly and shed some light on this. My phone number is ###-###-####. If you look at our review [redacted] is the top person on there. I am very sorry this client had a bad transaction and I would again be more than happy to speak to him and offer guidance. We in no way want ANY bad reviews.