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United Collision Center

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United Collision Center Reviews (2)

Complaint: ***
I am rejecting this response because:This business and the management have a history of compulsive lying and deceitThey have made something that happened between businesses a personal matter when it comes to my vehicle being repairedThis coffee supply issue is what caused Mr M*** to have an altercation with my husband with a witnesses to MrM*** being the aggressorMy husband has not ever been in a gangShe states my husband said he would shoot anyone which is also a blatent lieShe is referring to a picture she showed of a firearm he was given at Christmas as a gift and has turned it around into something that suits her "stories"We are both college educated and the complete opposite of how she is trying to portray usHe works in *** for a *** *** next doorHad he been walking around making those threats I ighly doubt he would still be employed thereThe delay with the insurance was 1/weeks before we gave them the ok to start on the vehicleIt took over 1/months for them to get it back to us and the job was rushed as was evident by the bumper damageThere are several deep scratches where the grill was not put in correctly and a huge paint bubbleI can send pictures of these if need beMrM*** implied he would further damage the car if it is take in to get repaired by UnitedI need my vehicle fixed as they were paid by Geico to do the work and it was never completedI don't trust them not to tamper with my vehicle so I requested they pay to have it done at a shop near hereThank you
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

I Desiree M*** (auto body shop manager) am writing this letter in reference to a complaint that has been filed against United Collision.I have read over the statement made by *** *** and strongly disagree with her and Mr***During the time the vehicle was here at our shop all auto body
repairs were at a standstill due to their insurance company (Geico) sent a field appraiser down to view and as damages on vehicleMr*** *** was not happy with the estimate written up by field adjuster and refused for body shop to start on repairs until Geico agreed with him on purchasing brand new parts. Several weeks had went by and we still did not have an approval to order parts or start vehicle repairs*** *** is now asking for United Collision to reimburse herI strongly disagree due to I do not understand how any of this is our faultHere at United Collision we repair vehicles, we do not have any control over what Insurance companies agree to pay customersWe are not at fault, the delay in starting on the repairs had nothing to do with our body shop.After being able to finally start repairs and complete them, Mr& Mrs*** complained that there was a small scratch and would like us to fix itHere at United Collision we do our best to please every customer and we do warranty our workTherefor I placed the ***'s on schedule numerous times and offered them a rental vehicle paid for by United Collision*** *** knows for a fact that he cancelled several times due to him stating that it is his wives decision of when she'd be able to bring the vehicle and/or he did not know if they'd be out of townI strongly feel like this complaint is being made against United Collision as a get even methodI read where Mrs*** *** did not only complain about the repairs on her vehicle but also stated that her husband was assaulted*** *** was never threatened nor assaulted. Mr*** and myself work in the *** *** here inside of *** *** *** had an argument with me over some coffee supplies that were taken out of his office for customers and employees of *** *** ***Yes, Coffee Supplies! Since day one of this incident taking place, *** has harassed me on a constant basisHe walks by numerous times daily by my office to the restroom and looks at me with angerHe has made several threats on my auto body shop owner Andy M***. *** *** called out MrAndy M*** and made threats and stated "I am from Albuquerque NM and a prior gang member, I will shoot anyone." Mr***'s manager is well aware of thisTherefor I do believe that this complaint is being filed against our body shop as a childish act of a get even method on behalf of his personal feelings towards me.If you all should have any questions please feel free to contact me @ ###-###-####Thank You,Desiree M***

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Address: 1016 S Central Ave, Atlanta, Georgia, United States, 30354-1316

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www.altep.com

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Shady, yet now dead: once upon a time this website was reported to be associated with United Collision Center, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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